Dashboard return http error 500

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I've a dashboard with scheduler component which works fine locally on the DMA.

From a remote client the web server return http error 500.

Is there logs on the server that can show why the http request is rejected ?

I had a look on the windows event and didn't find anything

I also try to reapply ConfigureIIS.bat without any improvment

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 11th July 2023

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You could also look into the logs of IIS (usually stored in C:\inetpub\logs) or the DataMiner logging (C:\Skyline DataMiner\Logging\Web).

But if it works locally, then either it is IIS that is listening for requests on localhost only, or a proxy/firewall rejecting requests to the server, so in that case the requests might not even reach the server.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 11th July 2023