Dashboard gateway set up

Solved1.02K viewsDashboard gateway
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Hi Dojo,

I´m triying to configure a dashboard gateway in a Windows server by following the steps specified in the DM help:

https://docs.dataminer.services/user-guide/Advanced_Modules/Dashboards_app/Dashboard_Gateway_installation.html

I have followed all the points except 2 and 3 in order to keep it as simple as possible.

When I try to get to the dashboard from another machine, I can see only a blank page like that:

The same in the gateway server using localhost instead.

My web.config file in the API folder looks like that:

If I use a wrong IP here, the result is the same so I think that the web.config is not working properly.

Any idea?

Thanks in advance!

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 7th July 2023

2 Answers

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3.20K 2 Comments

Another test you can do is trying to connect from your Dashboard GW server with DataMiner cube to the DataMiner Agent (with the same host, user & pwd). The connection the Web APIs do from your Dashboard GW server to the DataMiner agent is very similar.

Pieter Van Compernolle [SLC] [DevOps Enabler] Posted new comment 19th January 2023
Manuel Gallardo [DevOps Advocate] commented

Hi Pieter, thanks for your reply.
I have connected to DM from the GW server using Cube and works fine. It seems like the web.config is not working. Do you think the settings are ok? I think that the redirection is not working and the web explorer tries to open the dashboard folder copied in the GW server instead the dashboard folder in the DM server.
Pieter Van Compernolle [SLC] [DevOps Enabler] commented

Hey Manuel,
At first sight your config looks correct to me. Did you convert your API folder into an application in IIS? (cfr step 4)
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