Hi,
I'm using a Column & Bar chart component in a Dashboard with a data source of a specific view to display alarm count. I always get error "Failed to get alarm count data from the DMA: The client is not allowed on this element." I've tried this with multiple views with differing elements and the outcome is the same. I am able to load alarms via an Alarm table component without issue . Checking my user group rights i have access to everything except the Monitoring Web App. Any ideas on what causing this error?
Thanks,
Chris
Hi Chris,
We aren't aware of any issues with that component regarding permissions. From the error message, it seems like data is being requested that the user shouldn't be able to access.
I suggest you contact tech support (support@dataminer.services) so that we can look further into what exactly is going wrong on your setup.