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Daily synchronization errors

Solved965 views17th July 2023Agent Synchronization synchronization errors
2
Alex Peat [DevOps Member]34 4th March 2022 0 Comments

We have daily sync errors for this document but it doesn't exist in the location referenced by the error - can this be cleaned up in the database?

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 17th July 2023

1 Answer

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Luís Freitas [SLC] [DevOps Advocate]523 Posted 4th March 2022 1 Comment

Hi Alex,

If the file doesn't exist anyone and DataMiner is complaining about it, means that the file was manually deleted through the file explorer instead of the DataMiner documents (this is the only way of DataMiner being notified of any file modification).

To get rid of this error we need to exclude the file from the SyncInfo file with the SLNetClientTest tool.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 17th July 2023
Alex Peat [DevOps Member] commented 4th March 2022

Great, thanks Luis – if this can be done either by yourself or by showing us how to use the tool then that would be great

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