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Custom Properties Page opens very wide

Solved1.30K views18th July 2023custom properties
1
Joseph Ponisi [DevOps Member]44 20th April 2021 1 Comment

Has anyone had the issue where you open the properties page of an element and it opens fine but when you click the custom tab it opens up to be about 2.5 screens wide? This happens to me every time I go to the custom side of the properties. Any ideas?

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 18th July 2023
Marieke Goethals [SLC] [DevOps Catalyst] commented 18th July 2023

As this question has been inactive for a long time, we will now close it. If you still need further assistance, feel free to post a new question or contact techsupport@skyline.be.

1 Answer

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Roger Bijos [SLC] [DevOps Member]425 Posted 20th April 2021 1 Comment

Hi Joe - I just tried on 03 instances running different versions of DataMiner and could not replicate behavior you described. Does this occurs only for your user using an specific workstation? You may want to go to <DMAIP>/tools and clean cube cache.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 18th July 2023
Elbano Gimenez [SLC] commented 22nd April 2021

Hi Roger, cleaning cube cache didn’t change this behavior. This happen to all users in this DMS and from different workstations including the DMAs. Doesn’t seems to be a version issue, this is not happening in their staging server (stand alone setup) which have the same Dataminer version.

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