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Cube feature to Count Alarms on unfiltered Alarm History not matching produced output

Solved454 views6th August 2024Count alarms Cube
3
Ramunas Milcius [DevOps Advocate]147 18th July 2024 0 Comments

Hi there,

Seeking advice or a link to related docs to better understand the Cube feature Count alarms available in the Alarm Console.

Issue: total count of Alarm records for last 1 week indicates: 340360 (340K) records, but when the Cube app downloads all of them without any filtering included, it presents total only circa 39K...

Dataminer Cube > Alarm console > filter tab > Count alarms: 340360 records

But when it provides an output after "Show alarms" button clicked: I see only 38855 records...

Though, I cannot verify if it's actually 39K only because Cube v10.3 has no export possibility for the alarms (records) but checking this outcome with small number of records via copy/paste from the Alarm Console confirmed this indication correct.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 6th August 2024

1 Answer

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Alexander Verriest [SLC] [DevOps Advocate]424 Posted 19th July 2024 2 Comments

Hi Ramunas,

I can't explain the discrepancy between alarm counts, but I do have a few remarks:

  • Cube will always cap the alarms shown at 100000 to safeguard itself. You'll see the following popup for queries when this happens:
  • For your investigation it might be useful to know you can drag and drop the alarm console to Excel, where it would be easier to count the number of rows.

I'll try to reproduce this issue and I will create an internal ticket if this indeed proves to be a bug.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 6th August 2024
Ramunas Milcius [DevOps Advocate] commented 29th July 2024

Hi Alexander,

Have you managed to reproduce the issue?

P.s. I see same Cube (mis)behavior with smaller number of alarm records.

Alexander Verriest [SLC] [DevOps Advocate] commented 29th July 2024

Hi Ramunas,

Yes, I was able to reproduce this issue. Apparently a task was already created earlier this year for this: https://collaboration.dataminer.services/task/233117

Feel free to subscribe on the task via the bell button to get updated once this task gets picked up.

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