Cube access latency

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Is there a maximum latency before the cube app won't successfully connect to a DMA?

Bert Vandenberghe [SLC] [DevOps Enabler] Answered question 1st February 2024

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Hi Philip,
Did you have "unresponsive" messages reported you started a Cube session?
Cube can freeze and you have a workarround described in the documentation.
https://docs.dataminer.services/user-guide/Troubleshooting/Known_issues/KI_DataMiner_Cube_freeze_on_startup.html

Philip Argent commented

We get the DataMiner Agent did not respond in time message, the user has full access to the internet and regular windows updates.
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