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Creating Jira Issues from Dataminer Connector

Solved777 views16th May 2024Atlassian atlassian jira service management Automation script jira jira connector
2
Christopher Washburn70 29th April 2024 0 Comments

Hey all, right now I have a very basic automation script that will edit the field values, of the "Create Issue" form from the Atlassian Jira Service Management Connector, and create a new issue. This is fine but there are a few potential issues and an additional feature I'd like to include. Any assistance would be appreciated 🙂

First, if anyone is in the process of creating an issue at the time that the automation script is triggered, the script will overwrite their values in the form. Is there a better way to create issues without editing the form fields and simulating a "create" button press? or would I have to bypass the connector and make a call to the jira API?

Secondly, I'd like to create a correlation rule to trigger the script on some alarm types on certain elements. Is there a way to pass data from the alarms to the automation script as parameter data (or otherwise)?

Thanks!

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 16th May 2024

2 Answers

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Felix Wesemeier [DevOps Catalyst]1.81K Posted 30th April 2024 0 Comments

Hi Christopher,

to pass data from a correlation you can find an example here: https://docs.dataminer.services/user-guide/Advanced_Modules/Automation_module/FAQ/How_do_I_parse_Correlation_Alarm_Info_data.html

For creating Jira issues you could create a Dataminer connector, parse each request of your automation script to a Parameter, which triggers a qaction to store it in table of this connector and then run it in a queue.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 16th May 2024
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