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Correlation send email when alarm is back to normal

Solved998 views26th January 2024
2
Stefan Schedletzky [DevOps Enabler]2.06K 26th January 2024 0 Comments

Hi Dojo,

we have a correlation which selects some elements and after that this filtering is active:

For every new alarm which is critical/major we will receive an email everything is fine. But we would like also to receive an email when the alarm is gone and back to normal. Is there something we overlook? When we test the rule we never see a “green” alarm. Tested also just with serverity equal to normal for example.

Stefan Schedletzky [DevOps Enabler] Selected answer as best 26th January 2024

1 Answer

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Ive Herreman [SLC] [DevOps Enabler]13.59K Posted 26th January 2024 8 Comments

Hi Stefan,

Did you try to use the “execute on clear” option, you can find this at the bottom of your action section in the correlation rule.

Edit (1):

Can you also verify if you have the trigger on single events checkbox enabled?

Ive Herreman [SLC] [DevOps Enabler] Posted new comment 29th January 2024
Stefan Schedletzky [DevOps Enabler] commented 26th January 2024

Hi Ive,
I have activated it now and have tested the rule, no impact on the test results.
But maybe this affects only to real alarms?

Ive Herreman [SLC] [DevOps Enabler] commented 26th January 2024

Hi Stefan,

Can you please clarify what you mean by ‘this only affects real alarms’?
I mainly like to understand if you are feeding correlation alarms back into the correlation module, or if you are using only element alarms.

Ive Herreman [SLC] [DevOps Enabler] commented 26th January 2024

I’ve added a second screenshot to my initial answer, with the “trigger on single events” checkbox highlighted. Can you confirm this one is checked?

Stefan Schedletzky [DevOps Enabler] commented 26th January 2024

Hi Ive, many thanks for your help. When I enable trigger on single events it’s working. Execute on clear is not needed. I have tested both scenarios.

Ive Herreman [SLC] [DevOps Enabler] commented 26th January 2024

I’m happy to read you got it working!
Thanks for letting me know.

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