Hi Community,
I have a view that contains 100+ services. All these services take parameters from a few elements.
I have a correlation rule. Its objective is to send an email for every service that is in alarm (technically it runs a script that sends the email because I need the script to perform some checks before sending the email).
The issue I'm running into is sometimes when multiple alarms occur, not all alarms trigger the script.
Note also, since the services rely on a few common elements, 1 alarm could affect several services. We only need the script to run once per alarm, because the script can loop through and send an email for each service affected by the alarm.
Any help to achieve the objective would be much appreciated.
Here's the screenshot of my Correlation Rule.
Thanks Catarina, enable the Trigger on single events. Don’t maintain active tree status seems to do the job.
However I noticed a little quirk, the Correlation rule is triggered everytime the alarm has a property change. Is there an option to disable that? Ideally the correlation rule should only execute the script when the alarm is Open and when the alarm is Cleared.
Thanks,
Trong.