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Configure Root Cause Analysis (RCA) at Connector Level

Solved792 views10th May 2023RCA
0
Rene De Posada [SLC] [DevOps Advocate]1.89K 10th May 2023 0 Comments

Hi,

We are trying to configure the RCA links within a connector following the documentation (RCA element | DataMiner Docs) but are having trouble getting it to work as expected.

In this example, we are trying to link IF Utilization (param ID: 11242 | table ID: 11000 | table IDX: 11275) and Rx Bitrate (param ID: 12221 | table ID: 12000 | table IDX: 12275).

As interpreted from the documentation, the configuration of the RCA would look like this:

<RCA>
<Protocol>
<Link path="11242;12221" valueFilter="11242,12275 == *11275*"/>
</Protocol>
</RCA>

However, when alarms are generated, the RCA level for both parameters show zero (None.None.0) when for Rx Bitrate we'd expect one (None.None.1) since IF Utilization is also in alarm for the same interface (IDX).

Note: We also tried using the table primary key instead of IDX, and this returned the same results.

Thanks,

Rene De Posada [SLC] [DevOps Advocate] Selected answer as best 10th May 2023

1 Answer

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Rene De Posada [SLC] [DevOps Advocate]1.89K Posted 10th May 2023 0 Comments

Just updating the post with the results of our investigation.

As it turns out the alarms mentioned in the original post had been generated already prior to the introduction of the RCA links, which mean that they will not take the change into account.

After generating new alarms the RCA links works as expected.

Thank you,

Rene De Posada [SLC] [DevOps Advocate] Selected answer as best 10th May 2023
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