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Condensing Timeout Alarms from Peer Agents Using Correlation Rule

Solved480 views28th August 2024
0
Samson Fayoyiwa [DevOps Advocate]381 16th July 2024 4 Comments

How best do I use a correlation rule  to prevent other Dataminer agents from getting  a ‘connection timeout’ alarm in the value field description of the alarm console when for instance an agent with the IP address 10.50.51.19 becomes unreachable?

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 28th August 2024
Marieke Goethals [SLC] [DevOps Catalyst] commented 28th August 2024

I see that this question has been inactive for some time. Have you been able to solve this based on Alexander’s answer? If yes, could you select the answer (using the ✓ icon) to indicate that this question is resolved?

Samson Fayoyiwa [DevOps Advocate] commented 28th August 2024

Hello Marieke thanks for checking, sorry using scripting to solve this was deprioritized internally.

Marieke Goethals [SLC] [DevOps Catalyst] commented 28th August 2024

Hi Samson,
Does that means you no longer need any further reaction to this question, or that you would like to investigate this further some time in the future? If it’s the latter, I’d recommend adding a new question then, because older, answered questions like this tend to go overlooked.

Samson Fayoyiwa [DevOps Advocate] commented 28th August 2024

Thanks Marieke, no further reaction/help is needed at the moment

1 Answer

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Alexander Verriest [SLC] [DevOps Advocate]521 Posted 17th July 2024 1 Comment

Hi Samson,

By default this is not possible, as we don’t want such system events to go unnoticed.

However, for testing purposes you can try the following:

As an action, make your correlation rule run a script:

The script should then contain

These values can be found in Cube by right clicking on an alarm and selecting “Properties”, but can also be retrieved by requesting the Active Alarms:


You’ll need to find your timeout alarm and use the values for “HostingAgentID” and “RootAlarmID”.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 28th August 2024
Samson Fayoyiwa [DevOps Advocate] commented 17th July 2024

Thanks for this Alex!!!

I would replicate and test this and let you know how it goes.

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