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Components Availability in DM: SLA module & SLA definitions over templated services?

Solved237 views14th January 2025adl2099 component availability Service Availability SLA
0
Alberto De Luca [DevOps Enabler]4.58K 21st November 2024 0 Comments

Hello dojo,

I'm thinking about the possible ways to define and monitor the availability over time of specific physical components that are monitored in DataMiner.

I remember using the SLA protocol in the past - it was quick and easy to configure for persisting alarm conditions at service layer that need to be subtracted from the total availability:
https://catalog.dataminer.services/details/d57cd26f-01a4-4a48-b351-16b879105c5e 

In this new scenario, however, a 24h sliding window would need to track the amount of traps received over time for specific conditions - and decrease the SLA only if the amount of traps received for that specific event is higher than "X"  over the sliding window period - is this something possible with the SLA protocol?
Or would there be any different way of defining availability without defining a service and the SLA?

Keen to get hands-on and experiment, but I cannot deploy the connector on any DMA at the moment - is this available on the online DMA by any chance?

Looking forward to hearing back from the community.
Many thanks

Alberto De Luca [DevOps Enabler] Selected answer as best 14th January 2025

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Pieter Van Compernolle [SLC] [DevOps Enabler]3.24K Posted 20th December 2024 1 Comment

Hi Alberto,

I believe SLAs are the best models for tracking availability, but it will probably require some custom SLA driver development for your use case, anyway if you are indeed keen for some hands-on, maybe a temporary DaaS is something for you?

Creating a new DMS on dataminer.services | DataMiner Docs

Alberto De Luca [DevOps Enabler] Selected answer as best 14th January 2025
Alberto De Luca [DevOps Enabler] commented 14th January 2025

Hi there, Pieter – indeed ,I have the impression that the specific use case may be peculiar, compared to the SLA basic – I'll see how it goes, whether in our pre-prod or on DM.services – thanks for the link and for the feedback.

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