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Cloud pack installation issue with Dataminer EC2 install in AWS

Solved331 views28th January 2025
0
Gowrish Natarajan148 23rd October 2024 0 Comments

Trying to install Cloudpack on Dataminer Ec2 instance in AWS. When I try to install the Cloud Pack from here,I get the following error. Can you please help me with how to resolve this?

[08D8:101C][2024-10-22T21:47:51]i001: Burn x64 v4.0.4+a85929822f9932fcb938a8f260555e2476040298, Windows v10.0 x64 (Build 20348: Service Pack 0), path: C:\Windows\TEMP\{7AFC7BD8-0473-414A-BF96-B87E598A1AEA}\.cr\DataMiner-Cloud-Pack-3.1.12.0-no-.NET6_.exe

[08D8:101C][2024-10-22T21:47:51]i009: Command Line: '-burn.clean.room=C:\Users\Administrator\Downloads\DataMiner-Cloud-Pack-3.1.12.0-no-.NET6_.exe -burn.filehandle.attached=612 -burn.filehandle.self=620'

[08D8:101C][2024-10-22T21:47:51]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\Administrator\Downloads\DataMiner-Cloud-Pack-3.1.12.0-no-.NET6_.exe'

[08D8:101C][2024-10-22T21:47:51]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\Administrator\Downloads\'

[08D8:101C][2024-10-22T21:47:51]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\ADMINI~1\AppData\Local\Temp\DataMiner_Cloud_Pack_20241022214751.log'

[08D8:101C][2024-10-22T21:47:51]i000: Setting string variable 'WixBundleInProgressName' to value ''

[08D8:101C][2024-10-22T21:47:51]i000: Setting string variable 'WixBundleName' to value 'DataMiner Cloud Pack'

[08D8:101C][2024-10-22T21:47:51]i000: Setting string variable 'WixBundleManufacturer' to value 'Skyline Communications'

[08D8:3BCC][2024-10-22T21:47:51]i000: Setting numeric variable 'WixStdBALanguageId' to value 1033

[08D8:3BCC][2024-10-22T21:47:51]i000: Setting version variable 'WixBundleFileVersion' to value '3.1.12.0'

[08D8:3BCC][2024-10-22T21:47:51]i000: Setting numeric variable 'WixStdBASuppressOptionsUI' to value 1

[08D8:101C][2024-10-22T21:47:51]i100: Detect begin, 7 packages

[08D8:101C][2024-10-22T21:47:51]i101: Detected package: DataMiner_CloudGateway_2.13.14.33798.msi, state: Absent, cached: No, install registration state: Absent, cache registration state: Absent

[08D8:101C][2024-10-22T21:47:51]i101: Detected package: DataMiner_CoreGateway_2.14.9.33801.msi, state: Absent, cached: No, install registration state: Absent, cache registration state: Absent

[08D8:101C][2024-10-22T21:47:51]i101: Detected package: DataMiner_Orchestrator_1.6.0.25869.msi, state: Absent, cached: No, install registration state: Absent, cache registration state: Absent

[08D8:101C][2024-10-22T21:47:51]i101: Detected package: DataMiner_FieldControl_2.10.6.22541.msi, state: Absent, cached: No, install registration state: Absent, cache registration state: Absent

[08D8:101C][2024-10-22T21:47:51]i101: Detected package: DataMiner_ArtifactDeployer_1.7.1.28854.msi, state: Absent, cached: No, install registration state: Absent, cache registration state: Absent

[08D8:101C][2024-10-22T21:47:51]i101: Detected package: DataMiner_SupportAssistant_1.6.9.25454.msi, state: Absent, cached: No, install registration state: Absent, cache registration state: Absent

[08D8:101C][2024-10-22T21:47:51]i101: Detected package: DataMiner_CloudFeed_1.3.0.2361.msi, state: Absent, cached: No, install registration state: Absent, cache registration state: Absent

[08D8:101C][2024-10-22T21:47:51]i199: Detect complete, result: 0x0, registration state: None, cached: No, eligible for cleanup: No

[08D8:3BCC][2024-10-22T21:47:51]i052: Condition 'WixStdBAUpdateAvailable' evaluates to false.

[08D8:3BCC][2024-10-22T21:47:51]i052: Condition 'NOT WixStdBASuppressOptionsUI' evaluates to false.

[08D8:101C][2024-10-22T21:47:53]i200: Plan begin, 7 packages, action: Install

[08D8:101C][2024-10-22T21:47:53]i000: Setting string variable 'WixBundleRollbackLog_DataMiner_CloudGateway_2.13.14.33798.msi' to value 'C:\Users\ADMINI~1\AppData\Local\Temp\DataMiner_Cloud_Pack_20241022214751_000_DataMiner_CloudGateway_2.13.14.33798.msi_rollback.log'

[08D8:101C][2024-10-22T21:47:53]i000: Setting string variable 'WixBundleLog_DataMiner_CloudGateway_2.13.14.33798.msi' to value 'C:\Users\ADMINI~1\AppData\Local\Temp\DataMiner_Cloud_Pack_20241022214751_000_DataMiner_CloudGateway_2.13.14.33798.msi.log'

[08D8:101C][2024-10-22T21:47:53]i000: Setting string variable 'WixBundleRollbackLog_DataMiner_CoreGateway_2.14.9.33801.msi' to value 'C:\Users\ADMINI~1\AppData\Local\Temp\DataMiner_Cloud_Pack_20241022214751_001_DataMiner_CoreGateway_2.14.9.33801.msi_rollback.log'

[08D8:101C][2024-10-22T21:47:53]i000: Setting string variable 'WixBundleLog_DataMiner_CoreGateway_2.14.9.33801.msi' to value 'C:\Users\ADMINI~1\AppData\Local\Temp\DataMiner_Cloud_Pack_20241022214751_001_DataMiner_CoreGateway_2.14.9.33801.msi.log'

[08D8:101C][2024-10-22T21:47:53]i000: Setting string variable 'WixBundleRollbackLog_DataMiner_Orchestrator_1.6.0.25869.msi' to value 'C:\Users\ADMINI~1\AppData\Local\Temp\DataMiner_Cloud_Pack_20241022214751_002_DataMiner_Orchestrator_1.6.0.25869.msi_rollback.log'

[08D8:101C][2024-10-22T21:47:53]i000: Setting string variable 'WixBundleLog_DataMiner_Orchestrator_1.6.0.25869.msi' to value 'C:\Users\ADMINI~1\AppData\Local\Temp\DataMiner_Cloud_Pack_20241022214751_002_DataMiner_Orchestrator_1.6.0.25869.msi.log'

[08D8:101C][2024-10-22T21:47:53]i000: Setting string variable 'WixBundleRollbackLog_DataMiner_FieldControl_2.10.6.22541.msi' to value 'C:\Users\ADMINI~1\AppData\Local\Temp\DataMiner_Cloud_Pack_20241022214751_003_DataMiner_FieldControl_2.10.6.22541.msi_rollback.log'

[08D8:101C][2024-10-22T21:47:53]i000: Setting string variable 'WixBundleLog_DataMiner_FieldControl_2.10.6.22541.msi' to value 'C:\Users\ADMINI~1\AppData\Local\Temp\DataMiner_Cloud_Pack_20241022214751_003_DataMiner_FieldControl_2.10.6.22541.msi.log'

[08D8:101C][2024-10-22T21:47:53]i000: Setting string variable 'WixBundleRollbackLog_DataMiner_ArtifactDeployer_1.7.1.28854.msi' to value 'C:\Users\ADMINI~1\AppData\Local\Temp\DataMiner_Cloud_Pack_20241022214751_004_DataMiner_ArtifactDeployer_1.7.1.28854.msi_rollback.log'

[08D8:101C][2024-10-22T21:47:53]i000: Setting string variable 'WixBundleLog_DataMiner_ArtifactDeployer_1.7.1.28854.msi' to value 'C:\Users\ADMINI~1\AppData\Local\Temp\DataMiner_Cloud_Pack_20241022214751_004_DataMiner_ArtifactDeployer_1.7.1.28854.msi.log'

[08D8:101C][2024-10-22T21:47:53]i000: Setting string variable 'WixBundleRollbackLog_DataMiner_SupportAssistant_1.6.9.25454.msi' to value 'C:\Users\ADMINI~1\AppData\Local\Temp\DataMiner_Cloud_Pack_20241022214751_005_DataMiner_SupportAssistant_1.6.9.25454.msi_rollback.log'

[08D8:101C][2024-10-22T21:47:53]i000: Setting string variable 'WixBundleLog_DataMiner_SupportAssistant_1.6.9.25454.msi' to value 'C:\Users\ADMINI~1\AppData\Local\Temp\DataMiner_Cloud_Pack_20241022214751_005_DataMiner_SupportAssistant_1.6.9.25454.msi.log'

[08D8:101C][2024-10-22T21:47:53]i000: Setting string variable 'WixBundleRollbackLog_DataMiner_CloudFeed_1.3.0.2361.msi' to value 'C:\Users\ADMINI~1\AppData\Local\Temp\DataMiner_Cloud_Pack_20241022214751_006_DataMiner_CloudFeed_1.3.0.2361.msi_rollback.log'

[08D8:101C][2024-10-22T21:47:53]i000: Setting string variable 'WixBundleLog_DataMiner_CloudFeed_1.3.0.2361.msi' to value 'C:\Users\ADMINI~1\AppData\Local\Temp\DataMiner_Cloud_Pack_20241022214751_006_DataMiner_CloudFeed_1.3.0.2361.msi.log'

[08D8:101C][2024-10-22T21:47:53]i222: Planned rollback boundary: 'WixDefaultBoundary', vital: Yes, transaction: No (default: No)

[08D8:101C][2024-10-22T21:47:53]i201: Planned package: DataMiner_CloudGateway_2.13.14.33798.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, default cache strategy: Keep, ba requested strategy: Keep, cache: Vital, uncache: No, dependency: Register, expected install registration state: Present, expected cache registration state: Present

[08D8:101C][2024-10-22T21:47:53]i201: Planned package: DataMiner_CoreGateway_2.14.9.33801.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, default cache strategy: Keep, ba requested strategy: Keep, cache: Vital, uncache: No, dependency: Register, expected install registration state: Present, expected cache registration state: Present

[08D8:101C][2024-10-22T21:47:53]i201: Planned package: DataMiner_Orchestrator_1.6.0.25869.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, default cache strategy: Keep, ba requested strategy: Keep, cache: Vital, uncache: No, dependency: Register, expected install registration state: Present, expected cache registration state: Present

[08D8:101C][2024-10-22T21:47:53]i201: Planned package: DataMiner_FieldControl_2.10.6.22541.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, default cache strategy: Keep, ba requested strategy: Keep, cache: Vital, uncache: No, dependency: Register, expected install registration state: Present, expected cache registration state: Present

[08D8:101C][2024-10-22T21:47:53]i201: Planned package: DataMiner_ArtifactDeployer_1.7.1.28854.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, default cache strategy: Keep, ba requested strategy: Keep, cache: Vital, uncache: No, dependency: Register, expected install registration state: Present, expected cache registration state: Present

[08D8:101C][2024-10-22T21:47:53]i201: Planned package: DataMiner_SupportAssistant_1.6.9.25454.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, default cache strategy: Keep, ba requested strategy: Keep, cache: Vital, uncache: No, dependency: Register, expected install registration state: Present, expected cache registration state: Present

[08D8:101C][2024-10-22T21:47:53]i201: Planned package: DataMiner_CloudFeed_1.3.0.2361.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, default cache strategy: Keep, ba requested strategy: Keep, cache: Vital, uncache: No, dependency: Register, expected install registration state: Present, expected cache registration state: Present

[08D8:101C][2024-10-22T21:47:53]i299: Plan complete, result: 0x0

[08D8:101C][2024-10-22T21:47:53]i300: Apply begin

[08D8:101C][2024-10-22T21:47:53]i010: Launching elevated engine process.

[08D8:101C][2024-10-22T21:47:53]i011: Launched elevated engine process.

[08D8:101C][2024-10-22T21:47:54]i012: Connected to elevated engine.

[3F34:41E4][2024-10-22T21:47:54]i358: Pausing automatic updates.

[3F34:41E4][2024-10-22T21:47:54]i359: Paused automatic updates.

[3F34:41E4][2024-10-22T21:47:54]i360: Creating a system restore point.

[3F34:41E4][2024-10-22T21:47:54]i362: System restore disabled, system restore point not created.

[3F34:41E4][2024-10-22T21:47:54]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{BC1C20AB-1DB8-408E-83E3-42D98180C72A}, options: 0x3, disable resume: No

[3F34:41E4][2024-10-22T21:47:54]i000: Caching bundle from: 'C:\Windows\TEMP\{E42CED56-1558-423B-9647-A772C7C8FEF2}\.be\DataMiner Cloud Pack 3.1.12.0 (no .NET6).exe' to: 'C:\ProgramData\Package Cache\{BC1C20AB-1DB8-408E-83E3-42D98180C72A}\DataMiner Cloud Pack 3.1.12.0 (no .NET6).exe'

[3F34:41E4][2024-10-22T21:47:54]i320: Registering bundle dependency provider: {BC1C20AB-1DB8-408E-83E3-42D98180C72A}, version: 3.1.12.0

[3F34:41E4][2024-10-22T21:47:54]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{BC1C20AB-1DB8-408E-83E3-42D98180C72A}, resume: Active, restart initiated: No, disable resume: No

[3F34:195C][2024-10-22T21:47:54]i305: Verified acquired payload: DataMiner_CloudGateway_2.13.14.33798.msi at path: C:\ProgramData\Package Cache\.unverified\DataMiner_CloudGateway_2.13.14.33798.msi, moving to: C:\ProgramData\Package Cache\{A9BF52DA-9140-4161-827D-4CD447D19868}v2.13.14.33798\DataMiner CloudGateway 2.13.14.33798.msi.

[3F34:195C][2024-10-22T21:47:54]i305: Verified acquired payload: DataMiner_CoreGateway_2.14.9.33801.msi at path: C:\ProgramData\Package Cache\.unverified\DataMiner_CoreGateway_2.14.9.33801.msi, moving to: C:\ProgramData\Package Cache\{A99D49BA-9B4D-4D4B-A11B-DEAF77ADE804}v2.14.9.33801\DataMiner CoreGateway 2.14.9.33801.msi.

[3F34:195C][2024-10-22T21:47:54]i305: Verified acquired payload: DataMiner_Orchestrator_1.6.0.25869.msi at path: C:\ProgramData\Package Cache\.unverified\DataMiner_Orchestrator_1.6.0.25869.msi, moving to: C:\ProgramData\Package Cache\{89AA2686-1FD6-444A-B752-5528C3571499}v1.6.0.25869\DataMiner Orchestrator 1.6.0.25869.msi.

[3F34:195C][2024-10-22T21:47:54]i305: Verified acquired payload: DataMiner_FieldControl_2.10.6.22541.msi at path: C:\ProgramData\Package Cache\.unverified\DataMiner_FieldControl_2.10.6.22541.msi, moving to: C:\ProgramData\Package Cache\{DEB19CF1-AEC3-4C26-AE04-C8965B0D0C28}v2.10.6.22541\DataMiner FieldControl 2.10.6.22541.msi.

[3F34:195C][2024-10-22T21:47:54]i305: Verified acquired payload: DataMiner_ArtifactDeployer_1.7.1.28854.msi at path: C:\ProgramData\Package Cache\.unverified\DataMiner_ArtifactDeployer_1.7.1.28854.msi, moving to: C:\ProgramData\Package Cache\{A83C9C16-28CA-4278-9556-E7008FDCD208}v1.7.1.28854\DataMiner ArtifactDeployer 1.7.1.28854.msi.

[3F34:195C][2024-10-22T21:47:54]i305: Verified acquired payload: DataMiner_SupportAssistant_1.6.9.25454.msi at path: C:\ProgramData\Package Cache\.unverified\DataMiner_SupportAssistant_1.6.9.25454.msi, moving to: C:\ProgramData\Package Cache\{5055D18E-8590-4DA2-B1A7-083AF9A81181}v1.6.9.25454\DataMiner SupportAssistant 1.6.9.25454.msi.

[3F34:195C][2024-10-22T21:47:54]i305: Verified acquired payload: DataMiner_CloudFeed_1.3.0.2361.msi at path: C:\ProgramData\Package Cache\.unverified\DataMiner_CloudFeed_1.3.0.2361.msi, moving to: C:\ProgramData\Package Cache\{0EEED22C-97CA-40CD-8B96-32DB599E9099}v1.3.0.2361\DataMiner CloudFeed 1.3.0.2361.msi.

[3F34:41E4][2024-10-22T21:47:54]i323: Registering package dependency provider: {A9BF52DA-9140-4161-827D-4CD447D19868}_v2.13.14.33798, version: 2.13.14.33798, package: DataMiner_CloudGateway_2.13.14.33798.msi

[3F34:41E4][2024-10-22T21:47:54]i301: Applying execute package: DataMiner_CloudGateway_2.13.14.33798.msi, action: Install, path: C:\ProgramData\Package Cache\{A9BF52DA-9140-4161-827D-4CD447D19868}v2.13.14.33798\DataMiner CloudGateway 2.13.14.33798.msi, arguments: ' MSIFASTINSTALL="7" BURNMSIINSTALL=1 REINSTALLMODE="muso" REBOOT=ReallySuppress'

[3F34:41E4][2024-10-22T21:50:36]e000: Error 0x80070643: Failed to install MSI package.

[3F34:41E4][2024-10-22T21:50:36]e000: Error 0x80070643: Failed to execute MSI package.

[08D8:101C][2024-10-22T21:50:36]e000: Error 0x80070643: Failed to configure per-machine MSI package.

[08D8:101C][2024-10-22T21:50:36]i319: Applied execute package: DataMiner_CloudGateway_2.13.14.33798.msi, result: 0x80070643, restart: None

[08D8:101C][2024-10-22T21:50:36]e000: Error 0x80070643: Failed to execute MSI package.

[3F34:41E4][2024-10-22T21:50:36]i318: Skipped rollback of package: DataMiner_CloudGateway_2.13.14.33798.msi, action: Uninstall, already: Absent

[08D8:101C][2024-10-22T21:50:36]i319: Applied rollback package: DataMiner_CloudGateway_2.13.14.33798.msi, result: 0x0, restart: None

[3F34:41E4][2024-10-22T21:50:36]i329: Removed package dependency provider: {A9BF52DA-9140-4161-827D-4CD447D19868}_v2.13.14.33798, package: DataMiner_CloudGateway_2.13.14.33798.msi

[3F34:41E4][2024-10-22T21:50:36]i351: Removing cached package: DataMiner_CloudGateway_2.13.14.33798.msi, from path: C:\ProgramData\Package Cache\{A9BF52DA-9140-4161-827D-4CD447D19868}v2.13.14.33798\

[3F34:195C][2024-10-22T21:50:36]i351: Removing cached package: DataMiner_CloudFeed_1.3.0.2361.msi, from path: C:\ProgramData\Package Cache\{0EEED22C-97CA-40CD-8B96-32DB599E9099}v1.3.0.2361\

[3F34:195C][2024-10-22T21:50:36]i351: Removing cached package: DataMiner_SupportAssistant_1.6.9.25454.msi, from path: C:\ProgramData\Package Cache\{5055D18E-8590-4DA2-B1A7-083AF9A81181}v1.6.9.25454\

[3F34:195C][2024-10-22T21:50:36]i351: Removing cached package: DataMiner_ArtifactDeployer_1.7.1.28854.msi, from path: C:\ProgramData\Package Cache\{A83C9C16-28CA-4278-9556-E7008FDCD208}v1.7.1.28854\

[3F34:195C][2024-10-22T21:50:36]i351: Removing cached package: DataMiner_FieldControl_2.10.6.22541.msi, from path: C:\ProgramData\Package Cache\{DEB19CF1-AEC3-4C26-AE04-C8965B0D0C28}v2.10.6.22541\

[3F34:195C][2024-10-22T21:50:36]i351: Removing cached package: DataMiner_Orchestrator_1.6.0.25869.msi, from path: C:\ProgramData\Package Cache\{89AA2686-1FD6-444A-B752-5528C3571499}v1.6.0.25869\

[3F34:195C][2024-10-22T21:50:36]i351: Removing cached package: DataMiner_CoreGateway_2.14.9.33801.msi, from path: C:\ProgramData\Package Cache\{A99D49BA-9B4D-4D4B-A11B-DEAF77ADE804}v2.14.9.33801\

[08D8:101C][2024-10-22T21:50:36]i373: Calculating whether to keep registration

[08D8:101C][2024-10-22T21:50:36]i374:   package: DataMiner_CloudGateway_2.13.14.33798.msi, install registration state: Absent, cache registration state: Absent

[08D8:101C][2024-10-22T21:50:36]i374:   package: DataMiner_CoreGateway_2.14.9.33801.msi, install registration state: Absent, cache registration state: Absent

[08D8:101C][2024-10-22T21:50:36]i374:   package: DataMiner_Orchestrator_1.6.0.25869.msi, install registration state: Absent, cache registration state: Absent

[08D8:101C][2024-10-22T21:50:36]i374:   package: DataMiner_FieldControl_2.10.6.22541.msi, install registration state: Absent, cache registration state: Absent

[08D8:101C][2024-10-22T21:50:36]i374:   package: DataMiner_ArtifactDeployer_1.7.1.28854.msi, install registration state: Absent, cache registration state: Absent

[08D8:101C][2024-10-22T21:50:36]i374:   package: DataMiner_SupportAssistant_1.6.9.25454.msi, install registration state: Absent, cache registration state: Absent

[08D8:101C][2024-10-22T21:50:36]i374:   package: DataMiner_CloudFeed_1.3.0.2361.msi, install registration state: Absent, cache registration state: Absent

[08D8:101C][2024-10-22T21:50:36]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{BC1C20AB-1DB8-408E-83E3-42D98180C72A}, resume: None, restart: None, disable resume: No, default registration: None, ba requested registration: None

[3F34:41E4][2024-10-22T21:50:36]i330: Removed bundle dependency provider: {BC1C20AB-1DB8-408E-83E3-42D98180C72A}

[3F34:41E4][2024-10-22T21:50:36]i326: Removed dependency: {BC1C20AB-1DB8-408E-83E3-42D98180C72A} on package provider: {A9BF52DA-9140-4161-827D-4CD447D19868}_v2.13.14.33798, package DataMiner_CloudGateway_2.13.14.33798.msi

[3F34:41E4][2024-10-22T21:50:36]i326: Removed dependency: {BC1C20AB-1DB8-408E-83E3-42D98180C72A} on package provider: {A99D49BA-9B4D-4D4B-A11B-DEAF77ADE804}_v2.14.9.33801, package DataMiner_CoreGateway_2.14.9.33801.msi

[3F34:41E4][2024-10-22T21:50:36]i326: Removed dependency: {BC1C20AB-1DB8-408E-83E3-42D98180C72A} on package provider: {89AA2686-1FD6-444A-B752-5528C3571499}_v1.6.0.25869, package DataMiner_Orchestrator_1.6.0.25869.msi

[3F34:41E4][2024-10-22T21:50:36]i326: Removed dependency: {BC1C20AB-1DB8-408E-83E3-42D98180C72A} on package provider: {DEB19CF1-AEC3-4C26-AE04-C8965B0D0C28}_v2.10.6.22541, package DataMiner_FieldControl_2.10.6.22541.msi

[3F34:41E4][2024-10-22T21:50:36]i326: Removed dependency: {BC1C20AB-1DB8-408E-83E3-42D98180C72A} on package provider: {A83C9C16-28CA-4278-9556-E7008FDCD208}_v1.7.1.28854, package DataMiner_ArtifactDeployer_1.7.1.28854.msi

[3F34:41E4][2024-10-22T21:50:36]i326: Removed dependency: {BC1C20AB-1DB8-408E-83E3-42D98180C72A} on package provider: {5055D18E-8590-4DA2-B1A7-083AF9A81181}_v1.6.9.25454, package DataMiner_SupportAssistant_1.6.9.25454.msi

[3F34:41E4][2024-10-22T21:50:36]i326: Removed dependency: {BC1C20AB-1DB8-408E-83E3-42D98180C72A} on package provider: {0EEED22C-97CA-40CD-8B96-32DB599E9099}_v1.3.0.2361, package DataMiner_CloudFeed_1.3.0.2361.msi

[3F34:41E4][2024-10-22T21:50:36]i329: Removed package dependency provider: {A9BF52DA-9140-4161-827D-4CD447D19868}_v2.13.14.33798, package: DataMiner_CloudGateway_2.13.14.33798.msi

[3F34:41E4][2024-10-22T21:50:36]i329: Removed package dependency provider: {A99D49BA-9B4D-4D4B-A11B-DEAF77ADE804}_v2.14.9.33801, package: DataMiner_CoreGateway_2.14.9.33801.msi

[3F34:41E4][2024-10-22T21:50:36]i329: Removed package dependency provider: {89AA2686-1FD6-444A-B752-5528C3571499}_v1.6.0.25869, package: DataMiner_Orchestrator_1.6.0.25869.msi

[3F34:41E4][2024-10-22T21:50:36]i329: Removed package dependency provider: {DEB19CF1-AEC3-4C26-AE04-C8965B0D0C28}_v2.10.6.22541, package: DataMiner_FieldControl_2.10.6.22541.msi

[3F34:41E4][2024-10-22T21:50:36]i329: Removed package dependency provider: {A83C9C16-28CA-4278-9556-E7008FDCD208}_v1.7.1.28854, package: DataMiner_ArtifactDeployer_1.7.1.28854.msi

[3F34:41E4][2024-10-22T21:50:36]i329: Removed package dependency provider: {5055D18E-8590-4DA2-B1A7-083AF9A81181}_v1.6.9.25454, package: DataMiner_SupportAssistant_1.6.9.25454.msi

[3F34:41E4][2024-10-22T21:50:36]i329: Removed package dependency provider: {0EEED22C-97CA-40CD-8B96-32DB599E9099}_v1.3.0.2361, package: DataMiner_CloudFeed_1.3.0.2361.msi

[3F34:41E4][2024-10-22T21:50:36]i352: Removing cached bundle: {BC1C20AB-1DB8-408E-83E3-42D98180C72A}, from path: C:\ProgramData\Package Cache\{BC1C20AB-1DB8-408E-83E3-42D98180C72A}\

[3F34:41E4][2024-10-22T21:50:36]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{BC1C20AB-1DB8-408E-83E3-42D98180C72A}, resume: None, restart initiated: No, disable resume: No

[3F34:41E4][2024-10-22T21:50:36]i420: Resuming automatic updates.

[3F34:41E4][2024-10-22T21:50:36]i421: Resumed automatic updates.

[08D8:101C][2024-10-22T21:50:36]i000: Unsetting variable 'WixStdBARestartRequired'

[08D8:101C][2024-10-22T21:50:36]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart:  No

[08D8:3BCC][2024-10-22T21:50:36]i052: Condition 'WixBundleAction = 2' evaluates to false.

[08D8:3BCC][2024-10-22T21:50:36]i052: Condition 'WixBundleAction = 3' evaluates to false.

[08D8:3BCC][2024-10-22T21:50:36]i052: Condition 'WixBundleAction = 4' evaluates to false.

[08D8:3BCC][2024-10-22T21:50:36]i052: Condition 'WixBundleAction = 5' evaluates to false.

[08D8:3BCC][2024-10-22T21:50:36]i052: Condition 'WixBundleAction = 6' evaluates to true.

[08D8:3BCC][2024-10-22T21:50:36]i052: Condition 'WixStdBARestartRequired' evaluates to false.

[08D8:101C][2024-10-22T21:51:26]i500: Shutting down, exit code: 0x643

[08D8:101C][2024-10-22T21:51:26]i502: Cleanup begin.

[08D8:101C][2024-10-22T21:51:26]i503: Cleanup not required due to running Apply.

[08D8:101C][2024-10-22T21:51:26]i599: Cleanup complete, result: 0x0

[08D8:101C][2024-10-22T21:51:26]i410: Variable: RebootPending = 1

[08D8:101C][2024-10-22T21:51:26]i410: Variable: WixBundleAction = 6

[08D8:101C][2024-10-22T21:51:26]i410: Variable: WixBundleCommandLineAction = 6

[08D8:101C][2024-10-22T21:51:26]i410: Variable: WixBundleElevated = 1

[08D8:101C][2024-10-22T21:51:26]i410: Variable: WixBundleFileVersion = 3.1.12.0

[08D8:101C][2024-10-22T21:51:26]i410: Variable: WixBundleInProgressName =

[08D8:101C][2024-10-22T21:51:26]i410: Variable: WixBundleInstalled = 0

[08D8:101C][2024-10-22T21:51:26]i410: Variable: WixBundleLog = C:\Users\ADMINI~1\AppData\Local\Temp\DataMiner_Cloud_Pack_20241022214751.log

[08D8:101C][2024-10-22T21:51:26]i410: Variable: WixBundleLog_DataMiner_ArtifactDeployer_1.7.1.28854.msi = C:\Users\ADMINI~1\AppData\Local\Temp\DataMiner_Cloud_Pack_20241022214751_004_DataMiner_ArtifactDeployer_1.7.1.28854.msi.log

[08D8:101C][2024-10-22T21:51:26]i410: Variable: WixBundleLog_DataMiner_CloudFeed_1.3.0.2361.msi = C:\Users\ADMINI~1\AppData\Local\Temp\DataMiner_Cloud_Pack_20241022214751_006_DataMiner_CloudFeed_1.3.0.2361.msi.log

[08D8:101C][2024-10-22T21:51:26]i410: Variable: WixBundleLog_DataMiner_CloudGateway_2.13.14.33798.msi = C:\Users\ADMINI~1\AppData\Local\Temp\DataMiner_Cloud_Pack_20241022214751_000_DataMiner_CloudGateway_2.13.14.33798.msi.log

[08D8:101C][2024-10-22T21:51:26]i410: Variable: WixBundleLog_DataMiner_CoreGateway_2.14.9.33801.msi = C:\Users\ADMINI~1\AppData\Local\Temp\DataMiner_Cloud_Pack_20241022214751_001_DataMiner_CoreGateway_2.14.9.33801.msi.log

[08D8:101C][2024-10-22T21:51:26]i410: Variable: WixBundleLog_DataMiner_FieldControl_2.10.6.22541.msi = C:\Users\ADMINI~1\AppData\Local\Temp\DataMiner_Cloud_Pack_20241022214751_003_DataMiner_FieldControl_2.10.6.22541.msi.log

[08D8:101C][2024-10-22T21:51:26]i410: Variable: WixBundleLog_DataMiner_Orchestrator_1.6.0.25869.msi = C:\Users\ADMINI~1\AppData\Local\Temp\DataMiner_Cloud_Pack_20241022214751_002_DataMiner_Orchestrator_1.6.0.25869.msi.log

[08D8:101C][2024-10-22T21:51:26]i410: Variable: WixBundleLog_DataMiner_SupportAssistant_1.6.9.25454.msi = C:\Users\ADMINI~1\AppData\Local\Temp\DataMiner_Cloud_Pack_20241022214751_005_DataMiner_SupportAssistant_1.6.9.25454.msi.log

[08D8:101C][2024-10-22T21:51:26]i410: Variable: WixBundleManufacturer = Skyline Communications

[08D8:101C][2024-10-22T21:51:26]i410: Variable: WixBundleName = DataMiner Cloud Pack

[08D8:101C][2024-10-22T21:51:26]i410: Variable: WixBundleOriginalSource = C:\Users\Administrator\Downloads\DataMiner-Cloud-Pack-3.1.12.0-no-.NET6_.exe

[08D8:101C][2024-10-22T21:51:26]i410: Variable: WixBundleOriginalSourceFolder = C:\Users\Administrator\Downloads\

[08D8:101C][2024-10-22T21:51:26]i410: Variable: WixBundleProviderKey = {BC1C20AB-1DB8-408E-83E3-42D98180C72A}

[08D8:101C][2024-10-22T21:51:26]i410: Variable: WixBundleRollbackLog_DataMiner_ArtifactDeployer_1.7.1.28854.msi = C:\Users\ADMINI~1\AppData\Local\Temp\DataMiner_Cloud_Pack_20241022214751_004_DataMiner_ArtifactDeployer_1.7.1.28854.msi_rollback.log

[08D8:101C][2024-10-22T21:51:26]i410: Variable: WixBundleRollbackLog_DataMiner_CloudFeed_1.3.0.2361.msi = C:\Users\ADMINI~1\AppData\Local\Temp\DataMiner_Cloud_Pack_20241022214751_006_DataMiner_CloudFeed_1.3.0.2361.msi_rollback.log

[08D8:101C][2024-10-22T21:51:26]i410: Variable: WixBundleRollbackLog_DataMiner_CloudGateway_2.13.14.33798.msi = C:\Users\ADMINI~1\AppData\Local\Temp\DataMiner_Cloud_Pack_20241022214751_000_DataMiner_CloudGateway_2.13.14.33798.msi_rollback.log

[08D8:101C][2024-10-22T21:51:26]i410: Variable: WixBundleRollbackLog_DataMiner_CoreGateway_2.14.9.33801.msi = C:\Users\ADMINI~1\AppData\Local\Temp\DataMiner_Cloud_Pack_20241022214751_001_DataMiner_CoreGateway_2.14.9.33801.msi_rollback.log

[08D8:101C][2024-10-22T21:51:26]i410: Variable: WixBundleRollbackLog_DataMiner_FieldControl_2.10.6.22541.msi = C:\Users\ADMINI~1\AppData\Local\Temp\DataMiner_Cloud_Pack_20241022214751_003_DataMiner_FieldControl_2.10.6.22541.msi_rollback.log

[08D8:101C][2024-10-22T21:51:26]i410: Variable: WixBundleRollbackLog_DataMiner_Orchestrator_1.6.0.25869.msi = C:\Users\ADMINI~1\AppData\Local\Temp\DataMiner_Cloud_Pack_20241022214751_002_DataMiner_Orchestrator_1.6.0.25869.msi_rollback.log

[08D8:101C][2024-10-22T21:51:26]i410: Variable: WixBundleRollbackLog_DataMiner_SupportAssistant_1.6.9.25454.msi = C:\Users\ADMINI~1\AppData\Local\Temp\DataMiner_Cloud_Pack_20241022214751_005_DataMiner_SupportAssistant_1.6.9.25454.msi_rollback.log

[08D8:101C][2024-10-22T21:51:26]i410: Variable: WixBundleSourceProcessFolder = C:\Users\Administrator\Downloads\

[08D8:101C][2024-10-22T21:51:26]i410: Variable: WixBundleSourceProcessPath = C:\Users\Administrator\Downloads\DataMiner-Cloud-Pack-3.1.12.0-no-.NET6_.exe

[08D8:101C][2024-10-22T21:51:26]i410: Variable: WixBundleTag =

[08D8:101C][2024-10-22T21:51:26]i410: Variable: WixBundleUILevel = 4

[08D8:101C][2024-10-22T21:51:26]i410: Variable: WixBundleVersion = 3.1.12.0

[08D8:101C][2024-10-22T21:51:26]i410: Variable: WixCanRestart = 1

[08D8:101C][2024-10-22T21:51:26]i410: Variable: WixStdBALanguageId = 1033

[08D8:101C][2024-10-22T21:51:26]i410: Variable: WixStdBASuppressOptionsUI = 1

[08D8:101C][2024-10-22T21:51:26]i007: Exit code: 0x643, restarting: No

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 28th January 2025

1 Answer

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Alexander Verkest [SLC] [DevOps Advocate]911 Posted 23rd October 2024 1 Comment

Hi,

From the logs it appears you are installing an older cloud pack, could you try downloading the latest cloud pack and see if this resolves your issues?
You can find the latest installer here: DataMiner Cloud Pack.

Also make sure that you indeed have the required .NET version if you use the installer without .NET included (in this case .NET 6, and latest cloud pack .NET 8).

Kind regards,

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 28th January 2025
Gowrish Natarajan commented 23rd October 2024

Thanks Alexander. This latest cloud pack install worked with Dataminer 10.4.0.

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