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Clean XBAP Cache

Solved1.42K views11th February 2021xbap
4
Tiago Dias [SLC] [DevOps Member]431 10th February 2021 0 Comments

Hi,

Typically a user should trigger the method to clean the xbap cache, if they are experiencing issues with downloading the most recent Cube client version on IE.

Are there any other valid use cases that justify cleaning the xbap cache?

For instance, a situation where it's possible to visualize a specific protocol (Cisco Nexus) on "Protocols & Templates", but when trying to create an element with the same protocol, it isn't listed:

In the situation above, cleaning the xbap cache resolved the constraint. Is this expected? Are there any other use cases that validate using the clean xbap cache procedure?

Tiago Dias [SLC] [DevOps Member] Selected answer as best 11th February 2021

3 Answers

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5
Ive Herreman [SLC] [DevOps Enabler]13.59K Posted 10th February 2021 0 Comments

Hi Tiago,

I'm not sure if this will help, but a while back, Mieke also had some cache problems.

You can try to clean the cache folders:

C:\ProgramData\Skyline\DataMiner\Cache\ (for DataMiner 10.0.8 and older)
%LocalAppData%\Skyline\DataMiner\Cache\ (for DataMiner 10.0.9 and newer)

Is this happening on just one client machine, or is this happening consistently everywhere?

Ive Herreman [SLC] [DevOps Enabler] Answered question 10th February 2021
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