Skip to content
DataMiner DoJo

More results...

Generic selectors
Exact matches only
Search in title
Search in content
Post Type Selectors
Search in posts
Search in pages
Search in posts
Search in pages
Log in
Menu
  • Updates & Insights
  • Questions
  • Learning
    • E-learning Courses
    • Empower Replay: Limited Edition
    • Tutorials
    • Open Classroom Training
    • Certification
      • DataMiner Fundamentals
      • DataMiner Configurator
      • DataMiner Automation
      • Scripts & Connectors Developer: HTTP Basics
      • Scripts & Connectors Developer: SNMP Basics
      • Visual Overview – Level 1
      • Verify a certificate
    • Video Library
    • Books We Like
    • >> Go to DataMiner Docs
  • Expert Center
    • Solutions & Use Cases
      • Solutions
      • Use Case Library
    • Markets & Industries
      • Media production
      • Government & defense
      • Content distribution
      • Service providers
      • Partners
      • OSS/BSS
    • Agile
      • Agile Webspace
      • Everything Agile
        • The Agile Manifesto
        • Best Practices
        • Retro Recipes
      • Methodologies
        • The Scrum Framework
        • Kanban
        • Extreme Programming
      • Roles
        • The Product Owner
        • The Agile Coach
        • The Quality & UX Coach (QX)
    • DataMiner DevOps Professional Program
      • About the DevOps Program
      • DataMiner DevOps Support
  • Downloads
  • More
    • DataMiner Releases & Updates
    • Feature Suggestions
    • Climb the leaderboard!
    • Swag Shop
    • Contact
    • Global Feedback Survey
  • PARTNERS
    • All Partners
    • Technology Partners
    • Strategic Partner Program
    • Deal Registration
  • >> Go to dataminer.services

ChatOps unable to show views with custom Visio visual display

Solved242 views3rd March 2025chatbot ChatOps TeamsChatOps
3
Trong Huynh [DevOps Member]744 28th February 2025 0 Comments

Hi Community,

I’m wondering if anyone is having the same issue. We have setup ChatOps integration in Teams. When running the “Show View xxx” command, if the View has a custom Visual Display (i.e. a custom Visio file), the bot would say “Sorry, something went wrong while trying to find the view in the DataMiner System…”. If I remove the custom Visual Display (i.e. “Set as active Visio file > General default”), then it is able to load the view in Teams.

Any idea how to fix this?

Trong Huynh [DevOps Member] Selected answer as best 3rd March 2025

1 Answer

  • Active
  • Voted
  • Newest
  • Oldest
1
Sebastiaan Dumoulein [SLC] [DevOps Enabler]12.83K Posted 28th February 2025 0 Comments

Hi Trong,

This problem will be difficult to troubleshoot through a Q&A.

I suggest to get in contact with our tech support (more info here). If you could share the Visio file, then we can try to reproduce the problem on our end.

Trong Huynh [DevOps Member] Selected answer as best 3rd March 2025
Please login to be able to comment or post an answer.

My DevOps rank

DevOps Members get more insights on their profile page.

My user earnings

0 Dojo credits

Spend your credits in our swag shop.

0 Reputation points

Boost your reputation, climb the leaderboard.

Promo banner DataMiner DevOps Professiona Program
DataMiner Integration Studio (DIS)
Empower Katas
Privacy Policy • Terms & Conditions • Contact

© 2025 Skyline Communications. All rights reserved.

DOJO Q&A widget

Can't find what you need?

? Explore the Q&A DataMiner Docs