Skip to content
DataMiner DoJo

More results...

Generic selectors
Exact matches only
Search in title
Search in content
Post Type Selectors
Search in posts
Search in pages
Search in posts
Search in pages
Log in
Menu
  • Blog
  • Questions
  • Learning
    • E-learning Courses
    • Open Classroom Training
    • Certification
      • DataMiner Fundamentals
      • DataMiner Configurator
      • DataMiner Automation
      • Scripts & Connectors Developer: HTTP Basics
      • Scripts & Connectors Developer: SNMP Basics
      • Visual Overview – Level 1
      • Verify a certificate
    • Tutorials
    • Video Library
    • Books We Like
    • >> Go to DataMiner Docs
  • Expert Center
    • Solutions & Use Cases
      • Solutions
      • Use Case Library
    • Markets & Industries
      • Media production
      • Government & defense
      • Content distribution
      • Service providers
      • Partners
      • OSS/BSS
    • DataMiner Insights
      • Security
      • Integration Studio
      • System Architecture
      • DataMiner Releases & Updates
      • DataMiner Apps
    • Agile
      • Agile Webspace
      • Everything Agile
        • The Agile Manifesto
        • Best Practices
        • Retro Recipes
      • Methodologies
        • The Scrum Framework
        • Kanban
        • Extreme Programming
      • Roles
        • The Product Owner
        • The Agile Coach
        • The Quality & UX Coach (QX)
    • DataMiner DevOps Professional Program
  • Downloads
  • More
    • Feature Suggestions
    • Climb the leaderboard!
    • Swag Shop
    • Contact
      • General Inquiries
      • DataMiner DevOps Support
      • Commercial Requests
    • Global Feedback Survey
  • PARTNERS
    • All Partners
    • Technology Partners
    • Strategic Partner Program
    • Deal Registration
  • >> Go to dataminer.services

Cannot reach catalog.dataminer.services from my new device.

Solved1.24K views14th September 2023catalog collaboration
1
Thomas Ghysbrecht [SLC] [DevOps Enabler]4.80K 14th September 2023 0 Comments

Hi Dojo Community,

I fairly recently got a new Windows device and currently have issues connecting to both the Catalog and Collaboration. I can reach both on my other Windows (desktop computer) without issues.

Sites I can reach:
- dataminer.services
- shares.dataminer.services
- community.dataminer.services
- admin.dataminer.services
- docs.dataminer.services

Sites I cannot reach:
- catalog.dataminer.services
- collaboration.dataminer.services

For the Catalog, when I look at the developer console in my browser, I see a 'Current' request being sent out to "https://api.skyline.be/API/Account/Current" which fails with the error 'net::ERR_CONNECTION_TIMED_OUT'. The web page is just a white blank slate.

For Collaboration, the main GET request for 'https//collaboration.dataminer.services' request fails with the same error. My browser then tells me 'This site can't be reached, collaboration.dataminer.services took too long to respond'.

When I clear my cookies, I get the sign-in prompt again, but with the same result.

Browser of working device: Chrome Version 116.0.5845.188
Browser of not working device:  Chrome Version 116.0.5845.189 (Tested on Edge as well, but with the same result)

Is there anything else I can check/investigate to get this working? Any other website seems to be working. (Google, Wikipedia, ...)

Thomas Ghysbrecht [SLC] [DevOps Enabler] Selected answer as best 14th September 2023

1 Answer

  • Active
  • Voted
  • Newest
  • Oldest
5
Thomas Ghysbrecht [SLC] [DevOps Enabler]4.80K Posted 14th September 2023 0 Comments

Found the issue. Checked my network configuration and saw that my DNS was set to 127.0.X.X. Apparently something related to the Cloudflare WARP VPN service. After toggling this on & off again, it works now. Must be related to that service not being shut down properly and reverting the DNS settings to the actual DNS servers. Not sure why other sites remained functional though.

Thomas Ghysbrecht [SLC] [DevOps Enabler] Selected answer as best 14th September 2023
Please login to be able to comment or post an answer.

My DevOps rank

DevOps Members get more insights on their profile page.

My user earnings

0 Dojo credits

Spend your credits in our swag shop.

0 Reputation points

Boost your reputation, climb the leaderboard.

Promo banner DataMiner DevOps Professiona Program
DataMiner Integration Studio (DIS)
Empower Katas

Recent questions

Web Applications exception in Cube due to invalid certificate 0 Answers | 0 Votes
Redundancy Groups and Alarming – Duplicate Alarms 0 Answers | 0 Votes
Correlation Engine: “Test rule” doesn’t result in a hit, despite functional rule 1 Answer | 3 Votes

Question Tags

adl2099 (115) alarm (62) Alarm Console (82) alarms (100) alarm template (83) Automation (223) automation scipt (111) Automation script (167) backup (71) Cassandra (180) Connector (109) Correlation (69) Correlation rule (52) Cube (151) Dashboard (194) Dashboards (188) database (83) DataMiner Cube (57) DIS (81) DMS (71) DOM (140) driver (65) DVE (56) Elastic (83) Elasticsearch (115) elements (80) Failover (104) GQI (159) HTTP (76) IDP (74) LCA (152) low code app (166) low code apps (93) lowcodeapps (75) MySQL (53) protocol (203) QAction (83) security (88) SNMP (86) SRM (337) table (54) trending (87) upgrade (62) Visio (539) Visual Overview (345)
Privacy Policy • Terms & Conditions • Contact

© 2025 Skyline Communications. All rights reserved.

DOJO Q&A widget

Can't find what you need?

? Explore the Q&A DataMiner Docs

[ Placeholder content for popup link ] WordPress Download Manager - Best Download Management Plugin