Hi Dojo Community,
I fairly recently got a new Windows device and currently have issues connecting to both the Catalog and Collaboration. I can reach both on my other Windows (desktop computer) without issues.
Sites I can reach:
- dataminer.services
- shares.dataminer.services
- community.dataminer.services
- admin.dataminer.services
- docs.dataminer.services
Sites I cannot reach:
- catalog.dataminer.services
- collaboration.dataminer.services
For the Catalog, when I look at the developer console in my browser, I see a 'Current' request being sent out to "https://api.skyline.be/API/Account/Current" which fails with the error 'net::ERR_CONNECTION_TIMED_OUT'. The web page is just a white blank slate.
For Collaboration, the main GET request for 'https//collaboration.dataminer.services' request fails with the same error. My browser then tells me 'This site can't be reached, collaboration.dataminer.services took too long to respond'.
When I clear my cookies, I get the sign-in prompt again, but with the same result.
Browser of working device: Chrome Version 116.0.5845.188
Browser of not working device: Chrome Version 116.0.5845.189 (Tested on Edge as well, but with the same result)
Is there anything else I can check/investigate to get this working? Any other website seems to be working. (Google, Wikipedia, ...)
Found the issue. Checked my network configuration and saw that my DNS was set to 127.0.X.X. Apparently something related to the Cloudflare WARP VPN service. After toggling this on & off again, it works now. Must be related to that service not being shut down properly and reverting the DNS settings to the actual DNS servers. Not sure why other sites remained functional though.