Hi,
is it possible to define an [var:VariableName] from an automation script? What I'm trying to do is to update an variable on the start and almost end of an booking to be displayed on a visio overview.
Kind regards,
Gerwin
Hi Gerwin, this can be achieved using following feature
It seems promising but it is indeed not quite what i’m looking for.
We have multiple lines to our customers where our operators can book a signal too. However one booking can contain multiple outputs to the same customer.
The nature of the operation is such that our customer will call if there is an issue with the line number instead of the name of the service. And because it can output to multiple lines using the line number in the service name isn’t a quick glance either.
So i thought let’s create a visio per customer with a table with all the outputs and on service start trigger a script that will update a variable that i then i can use to link to that service, so when a issue arise the operator can go to that overview, go to the correct line and click on the service without digging through a lot of services.
Considering outputs are resources part of the booking , I’d suggest to use the Reservation component (timeline) , only showing output resources related to that customer on the Y axis.
THen, by selecting a booking block , you should be able to access the Service.
Let’s give that a try. Thanks
Gerwin, you can find more information on how to use the Reservation/Booking component here : https://help.dataminer.services/dataminer/#t=DataMinerUserGuidepart_2visioEmbedding_a_Resource_Manager_component.htm
See YAxisResources section for more details on how to limit it to a subset of resources
Do note this is only valid for scripts manually launched from Visual Overview. Therefore, I don’t think this will help you.
Could you maybe further describe what you would like to achieve so that we can maybe provide other ideas ?