Ateme Titan edge SNMP Time out

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I was trying to get SNMP from Ateme Titan Edge Gateway. Loaded its MIB on ManageEngine MIB browser and walk a OID but getting timeout. At Ateme Gateway port 161 and server destination SNMP address is entered.  Please resolve.

João Severino [SLC] [DevOps Catalyst] Answered question 7th August 2025

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Hi,

Are you experiencing this issue with the MIB browser or with DataMiner as well?

Typically, if a device has SNMP enabled and the port is correct, there are a few things that can be checked.

  1. Firewall or Network Blocking Port 161
    Even if configured correctly on the device, it could be blocked by a firewall
  2. Incorrect SNMP Community String
    SNMP uses community strings that by default are "public" and "private" for SNMPv1/v2 devices, but these could have been changed to something more secure by your system admin
  3. SNMP Version Mismatch
    Still linked with the above, something that should be checked is what SNMP versions the device is configured to answer to (e.g., if the device is configured to answer to SNMPv3 and you try to poll over SNMPv2, then it will fail)

Hope some of these troubleshooting steps can be of help.

Sachin Joshi [DevOps Member] Posted new comment 8th August 2025