Ateme Titan edge SNMP Time out

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I was trying to get SNMP from Ateme Titan Edge Gateway. Loaded its MIB on ManageEngine MIB browser and walk a OID but getting timeout. At Ateme Gateway port 161 and server destination SNMP address is entered.  Please resolve.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best
Marieke Goethals [SLC] [DevOps Catalyst] commented

I see that this question has been inactive for some time. Do you still need help with this? If not, could you select the answer (using the ✓ icon) to indicate that no further follow-up is needed?
Marieke Goethals [SLC] [DevOps Catalyst] commented

As this question has now been inactive for a very long time, I will close it. If you still want more information about this, could you post a new question?

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Hi,

Are you experiencing this issue with the MIB browser or with DataMiner as well?

Typically, if a device has SNMP enabled and the port is correct, there are a few things that can be checked.

  1. Firewall or Network Blocking Port 161
    Even if configured correctly on the device, it could be blocked by a firewall
  2. Incorrect SNMP Community String
    SNMP uses community strings that by default are "public" and "private" for SNMPv1/v2 devices, but these could have been changed to something more secure by your system admin
  3. SNMP Version Mismatch
    Still linked with the above, something that should be checked is what SNMP versions the device is configured to answer to (e.g., if the device is configured to answer to SNMPv3 and you try to poll over SNMPv2, then it will fail)

Hope some of these troubleshooting steps can be of help.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best