I have an element with a 2048×2048 matrix. I’ve set up an alarm template to monitor 10 destinations (all inputs). Now when I try to reopen the alarm template it takes forever to load. I just get the “application unresponsive”-pop up every other minute.
Hello Robin,
Please send an email to techsupport@skyline.be, a ticket will be created to investigate the root cause.
We are going to require an SLNet memory dump, taken after you have encountered the issue. We will take care of collecting the necessarily data required for the investigation if the DMA is cloud connected, otherwise kindly use the SLLogCollector | DataMiner Docs to generate the SLNet memory dump, logs will be included in the package generated.
We will guide you further once we have received your email.
Task was created (DCP209147) and the fix is coming soon (currently in QA state) …
The fix has been merged in version 10.3.7