Is it possible to edit DataMiner visual overviews with other tools than Microsoft Visio?

No, we currently only have support for Microsoft Visio. Please see the following question for a detailed explanation: https://community.dataminer.services/question/are-there-plans-to-edit-visio-drawings-without-visio-application-installed/?hilite=%27edit%27%2C%27visio%27 Note that it is possible to upload existing Visual Overviews (which …

Can we limit SRM licenses per view?

Hi Yohann, currently this is not supported, SRM licenses are applied system-wide. If we were to contemplate such a feature, I’m also not sure if it would be linked to …

Thread problem in SLProtocol: TimerThread

As Jan states, a number of issues can cause this problem. It’s very difficult to say in general what’s causing this and is to be evaluated case by case. A …

Web API v1 – GetAlarmHistory

If no time window is given it will fetch the current active alarms, if you want to retrieve the alarms that are already cleared you need to pass along a …

Dashboard – Protocol feed

Hello Miguel The way it currently works is as follows: The protocol filters are generated by fetching all the protocols with their versions. These versions are sorted naturally for each …

Alarm Filter Hysteresis

Hi Michiel, You can use the “Delay…” option in the hamburger menu of your alarm tab:

Matrix Helper Class Renaming Parameters

To avoid having to specify every column to be used by the matrix helper class, the choice has been made to let it detect by looking at the parameter names. …

Service Profiles UI Component Missing since 10.0.9

Probably additional security was added afterwards which causes the ‘Profiles’ tab to be hidden. You can check your permissions in the ‘User/groups’ tab of the system center. The ‘UI available’ …