Ticketing App – Filtering

At development, we are unaware of any filtering issues in the ticketing application. Please add more details to your question so we can help you out. Edit: Some quick tips …

Changing the footer of DataMiner generated emails

Hi Alexander, Unfortunately, this specific text for plain text messages (“This e-mail was generated by …”) cannot be customized in current DataMiner versions. For HTML e-mails, the template is defined …

Dashboard – alarm overview

There is an experimental component available when using the ‘ReportsAndDashboardsAlarmList’ soft launch option. Be aware that components that are using a soft launch option are still open for change and …

Can’t open IDP Visio from client machine

Is this on the official 10.0.10 release? I believe additional security was added in 10.0.10 which was a bit too strict on Visio files. However, this should have been fixed …

How to configure or change outgoing email server

If a <From> tag is specified in the DataMiner.xml SMTP settings (see DataMiner Help), this value is used Otherwise, the “Email” address from the System Center > Agents > System …

Spectrum Licensing

Is there a reason why the Spectrum option is not enabled on all the agents in the cluster?  Because by default it should.  From a licensing perspective, the number of …