Spectrum Licensing

Is there a reason why the Spectrum option is not enabled on all the agents in the cluster?  Because by default it should.  From a licensing perspective, the number of …

Is it possible to edit DataMiner visual overviews with other tools than Microsoft Visio?

No, we currently only have support for Microsoft Visio. Please see the following question for a detailed explanation: https://community.dataminer.services/question/are-there-plans-to-edit-visio-drawings-without-visio-application-installed/?hilite=%27edit%27%2C%27visio%27 Note that it is possible to upload existing Visual Overviews (which …

Can we limit SRM licenses per view?

Hi Yohann, currently this is not supported, SRM licenses are applied system-wide. If we were to contemplate such a feature, I’m also not sure if it would be linked to …

Thread problem in SLProtocol: TimerThread

As Jan states, a number of issues can cause this problem. It’s very difficult to say in general what’s causing this and is to be evaluated case by case. A …

Web API v1 – GetAlarmHistory

If no time window is given it will fetch the current active alarms, if you want to retrieve the alarms that are already cleared you need to pass along a …

Dashboard – Protocol feed

Hello Miguel The way it currently works is as follows: The protocol filters are generated by fetching all the protocols with their versions. These versions are sorted naturally for each …