Ticketing – Closed tickets >1 Month

The current version of the ticketing app only provides overviews or filters on open tickets. A closed ticket can still be shown when using the ticket ID in the url: …

How to create a link to documents app

Hi Yohann, An option for this case is to use Hyperlinks. Using Hyperlinks you can define a custom action (e.g. open a URL that will open the Documents App). You …

How to create a link to documents app

Hi Yohann, You could create a hyperlink to get to your desired use case. You can then see an extra column or right clicking the alarm would also give you …

Visio – Why is my SVG icon not shown correctly

There are currently some limitations on the way SVG’s and other geometries are drawn on the Visual Overview (not all Bezier and Nurbs curves are currently supported). Some workarounds: Transform …

How to troubleshoot the Scheduler?

Check in the Scheduler app in cube if the scheduled task is set to run. Edit the scheduled task and check the following: General tab -> enabled and DMA: the …

SRM/Visual Overview – Get service state?

Currently, the following properties can be used and shown in Visio using the ‘[Reservation:]’ placeholder: ProfileID of a node ResourceID of a node Custom property Start time End time ID …

DataMiner integration with chat apps

We have done an integration in 2018 with Slack for a customer in the US which is in production. The latter was a custom deployment via a “Slack driver”. a …