Correlation – Sliding Window behavior
25th August 2025
After some tests, I believe I have found the way to make this work. To have the sliding window working without the creation of a new correlated alarm once the …
LoadProtocol Error
25th August 2025
Hi Philip, To help you troubleshoot this further, could you please send an email to support.data-acquisition@skyline.be and mention this Dojo thread in your message? Thank you in advance.
Installed cloud package but Orchestrator DxM missing
25th August 2025
The Orchestrator was installed but no service was created. Probably the suggestion of Louis above would have worked to resolve the problem. I however just registered the Orchestrator as a …
Alarm Filter Ingestion Into Dashboard
23rd August 2025
Hi Samson, Saved filters can be used with the alarm table component: Another option is using the ad-hoc data source SLC-GQIDS-ActiveAlarmsUsingFilter. This ad-hoc data source allows you to use saved …
configure dual IP and failover for dataminer element
21st August 2025
Hi Bhavana, If you are referring to the specific connector/protocol in your question (Ateme Kyrion DR5000), it doesn’t support redundant polling. If you are referring to a protocol that you …
User-Defined API – Use Singletons and Subcollections
21st August 2025
Hi Felix, Having dynamic routes where part of the route would be captured in some kind of variable is currently not supported. This has, however, already been recognized as an …
User-Defined API – Use Singletons and Subcollections
21st August 2025
Create an dataminer api endpoint on /customers/ and use that script to determinate the path: https://docs.dataminer.services/dataminer/Functions/User-Defined_APIs/Defining_an_API/UD_APIs_Examples.html#using-the-requestmethod-and-route public ApiTriggerOutput OnApiTrigger(IEngine engine, ApiTriggerInput requestData) { switch(requestData.Route) { case"chains/change-status": return HandleStateChangeRequest(requestData); case "chains/status": …
Display value in LCA not showing
21st August 2025
Hi Stefan, We are not aware of any issues with ‘Get parameter Table by ID’ queries and discrete parameter values. I suggest that you contact tech support (support@dataminer.services) so they …
Obtain Latency between 2 L3 devices withing Datamine.
21st August 2025
Hi Divagar, CISCO Catalyst devices can be monitored through the CISCO Manager. That connector should allow you to monitor the ping information. More information can be found on the Catalog: …
What needs to be configured to get the “HP parameters” to be filled in in the microsoft platform?
20th August 2025
Hi Tim, Please check the answer to this question that is also valid for the Microsoft Platform: Linux Platform – HP Parameters Microsoft and Linux Platform connectors implement SNMP OIDs …
Service is shown as edited in cube information log, but it actually does a refresh
20th August 2025
Hi Baranisudha, The AddServiceMessage can be used not only to add services, but also to update them. When using it to update a service, you will always get Edited information …
Scheduler triggers for servers which are not configured for
20th August 2025
Hi Baranisudha, These information events are meant to be seen and are not an issue. As Miguel mentioned in his comment above, these are related to the synchronization between DMAs …
How to create bidirectional communication between Cube and integrated low-code app?
20th August 2025
Hi Alexandre, There are no other special commands to control Cube from an LCA. Currently the LCA can only open element, view & service cards. LCA to Cube When the …
IDP Rack View and Virtual Machines
20th August 2025
Exactly—IDP Rack Manager is focused on physical equipment, so VMs shouldn’t be placed directly in physical rack slots. That said, you could probably link VMs to their physical hosts using …