How to investigate invisible elements

Hey Jens, The interesting part of this notice is “the sequence contains no elements”. During the HandleElementEventMessage_PreAddToCache we do certain checks only on one DMA, the one with the lowest …

Issue elastic

Hi Jose, Since you reinstalled DataMiner, a good practice is to delete all the indexes from your Elasticsearch engine. There are two possible options: By removing all the folders inside …

Microsoft Element Timeout

Hi Jeyaram, There are different possible causes. The most likely ones will be either a connectivity issue (e.g. due to a new firewall rule) or an authentication issue (e.g. the …

Correlation connectivity vs. DCF connectivity

Hi Jorge, You are correct, the connectivity chains defined in the correlation module are only used to calculate the RCA levels for the alarms. The RCA level shown in the …

Issue elastic

Hi Jose, Based on the provided logs, the Elastic Search service is either not found or not started. Would you please check in the task manager if the Elastic Search …

Dataminer cluster use case

Hi Max, Could you maybe elaborate on what kind of information you are looking for?  Because it’s not entirely clear for me based on your initial question what you are …

Blink element in surveyor

Hi Jose, I tested the blinking feature using DMA version 10.1.8 and I was able to enable this feature: For my test, I used the following alarm filter: As you …

dash-type rendering in Visual Overview

Hi Alberto, This looks like something that will probably require a fix in the software. Can you create a task on the collaboration platform and attach a Visio file where …

Recommended IIS application pool settings

The application pool is used for the following functionalities: API Legacy dashboards Annotations Video thumbnails None of these require a lot of processing. Therefore the CPU usage of the web …

Several DMAs with common Cassandra cluster

Hi Anatoly, Let me go over your questions. 1: There is no need to create the DB structures yourself. When a DMA starts up whe check which tables already exists …

Setting data to parameters in DataMiner

Hi Ryan, The only limitations I’m aware of are those of the string classes themselves. These are ~2^30 characters for both C# and C++ (~1 billion UTF-16 characters). You didn’t …

Configure alarm template by script

As of 10.1.9.0 it will be possible to create, edit and delete an alarm template using the web API (this has been introduced with RN30383 for which the documentation will …