Issue with Alarm Bars Overlapping Data in Trend Graph on Visio
4th August 2025
Hi Dojo, I have a question regarding the trend graph using MS Visio. In the Ziine examples, the graph appears properly formatted — as shown in the attached image — …
Migrate LCA To Different DMA
4th August 2025
We have an LCA that lives on one of our clusters located in NY but the device its controlling and the users are both located in London and live on …
LCA – Automatic Unit Conversion in Table Column Values
4th August 2025
Hi Skyline team, I have a quick question about LCA behavior regarding unit conversions. Is it expected that LCA automatically converts units when displaying values? For example, I have a …
Filter or Workspace log
4th August 2025
Hello Dojo, Is there any possibility to check or any logs available for who is updating / changing workspace filters ? Because in our system workspaces are often been modified …
How do I resolve “Ping group for ‘snmpv2’ connection?
4th August 2025
How do I resolve “Ping group for ‘snmpv2’ connection is not a ‘snmpv2’ poll group. Group ID ‘2’” in DataMiner protocol? Environment & Setup DataMiner version 10.3.0.0 (build 12752) Protocol …
IDP Rack View and Virtual Machines
4th August 2025
General question for the community. How have people configured VMs in IDP in respect of rack views? Specifically if you have several physical hosts (that can be correctly placed in …
Why is my total usage value not updating even though individual current readings are?
4th August 2025
Hi all, I have a dashboard Visualizations that displays the current usage readings of several PDUs. The individual readings auto-update correctly, but the Total Usage value on the far right …
Unreachable nodes in DataMiner.Services – what is missing?
1st August 2025
Hi Dojo, One of our staging DMAs reports the following info when opening https://admin.dataminer.services/ Aiming at achieving “reachable” for all the fields in red, any steer will be helpful: Both …
DxM Modules: any impact on DM during deploy / upgrade / downgrade operations?
1st August 2025
Hi Dojo, I have 6 updates in the DxM modules and a few more packages that can be deployed on our CloudConnected DMA – e.g. “Communication Gateway” shown below – …
Scheduling Alarm Templates
1st August 2025
Hi All, I have been looking into scheduling alarm templates, but wondered if you scheduled Alarm Template 1 for example to be on between 0900 and 1700 can you schedule …
DaaS comms across DMA nodes: is it automatically configured for gRPC?
31st July 2025
As in the title – assuming this is transparent to system admins, as part of DaaS – but what’s the default communication mode across DMA nodes in Azure’s Cloud for …
execute qaction only once after element start
31st July 2025
Hi: I am writing a dataminer xml protocol. Could i have some guidance on how to setup a QAction that only being run ONCE after element start. Thanks
How to capture exceptions of the contributing booking from the main booking?
31st July 2025
Hi All, I am trying to capture the exceptions that happened in the contributing booking and display them in the logging of the main booking during the pre-roll event. But …
Failing to upgrade DxMs
31st July 2025
I’m trying to upgrade some DxMs of a self-managed DMA with a cloud connection. Keep getting the following error on the step “RetrieveArtifactInfo”: { "errorMessage": "Unexpected exception occurred", "exceptionMessage": "Could …