Devices in timeout

To add to Ive’s answer Typically SNMP uses port 161 and HTTP uses 80 or 443 but this depends on the elements configuration and could be different.  On the element, …

Trending Filter in Dashboard

You may need to enable these two softlaunch option.  The following link explains which file to make the change. Remember, softlaunch features are new features that are being tested and …

Depreciated Features in DM 10.2?

Hi Jeff, While we always try to avoid that, in some cases it might be inevitable.  I’m not aware of anything on top of my head, but all information on …

Visio file recovery

Hi Bethany, There are 2 places where you might still find this deleted Visio file: On the client machine where you did the last online edit of that Visio file, …

Visual Overview – How to use initvar with separators

The initvar first separates on ‘|’ to get its individual parts, that leaves you with [sep::;]start;03/17/2022 08:00:00 end;03/22/2022 08:00:00 As you can see, the end part doesn’t have the [sep:…] placeholder needed …

Devices in timeout

Hi Bethany, The best way to start an investigation when having communication issues is to have a look at the stream viewer. The stream viewer will show you the real-time …