What is the element behavior at failover?

Hi Timothy, The elements will be stopped on the agent that goes offline. Once that has finished, the elements will be started on the agent that goes online. There is …

How can I get the active users on my system?

We were recently asked to provide something similar and a workable solution would be to use the information events. Every time a user logs in/out of DataMiner an associated information …

How can I get the active users on my system?

Hi Jens, I don’t think the DataMiner Web API’s expose an API call to retrieve the active connections. We could add this as a new software feature. As a workaround, …

Chart and 10.2

Hi joel, It looks that the server behaves differently between 10.1.0 and 10.2.0.0 when it comes to sending  initial table updates to client with column wildcard filtering. I simply did …

Why SLNet service doesn’t exists

Stijn, If SLNET was not running, DataMiner was not operational. If this happened during the upgrade attempt, the upgrade shouldn’t have been successful either. To determine what could have caused …

Qaction is triggering without visible reason

Hello Jurica, How is the trigger parameter getting updated? From what you described it sounds like the parameter is not polled from a device but instead, the protocol is updating …

Migrating a Service between Agents

Hi Alex, Duplicating the service might break automation scripts, correlation rules or visio’s as the ID of the service will change. The safest way would be to use the DELT …

Protocol table 4th row causes lock-up

Hi Robin, Would it be possible to try and change the “lines:0” option under the table to a higher number? Default value is 25. Is it expected that you would …

Incomplete alarm bubble-up

Hi Diogo, Have a look at the following article: Treecontrol M:N Relations It seems that your missing some tables to link the Departments with the corresponding people, also a filter …

Where Write PrameterID

Hi Yuki, One possible way to determine the Write Parameter ID is to look for this ID in the connector. You could view the content of the connector in Cube: …

Where Write PrameterID

Hi Yuki Read and write parameters are linked to each other by name. You will have to search for the write parameter which has the same name as the read …

Where Write PrameterID

By going to Apps > Protocols & templates and right-clicking your protocol version you get the option to “Export parameters…”. This generates a file containing a list of all the …