IP Helper Service listening on port 8004
21st April 2022
After some further investigation, I found the IP Helper service was often taking up ports used by other applications (NATS, IIS, SLNet,…). This caused many issues for said apps as …
Upgrading DataMiner to 10.2
21st April 2022
Hi Robert, some users reported a similar issue after upgrading to 10.2 on hosts running localized versions of windows (in this case, configured to use the German language during the …
SLSNMPManager reports BaseManager error
21st April 2022
Hi Sofia, the “not enough pointers” may indicate that SLSNMPManager is near the limit of available memory. Can you check in the task manager how much memory the SLSNMPManager is …
MYSQL/Dataminer Slow Query
21st April 2022
Hi Ryan, As far as I know, any timeouts or slow queries should be logged (SLDatabase[xxx].txt) The 30-minute query timeout gets applied by DataMiner for MySQL queries and cannot currently …
Soft Launch option to enable App Editor
21st April 2022
Hi Arunkrishna, Can you check if the user permissions are active on your DataMiner user? General/DataMiner web apps. Modules/User-definable apps Regards,
Soft Launch option to enable App Editor
21st April 2022
Hi Arun, After enabling the ‘Application’ feature, you should see the following icon in the landing page: In DMA version 10.2.4, the ‘+’ icon is displayed next to ‘Other apps’:
Soft Launch option to enable App Editor
21st April 2022
As mentioned in the introduction of the soft-launch article, many of the soft-launch options also require an IIS restart when they are activated. Could you try this and see if …
Node edge – Conditional coloring – Set Analytical as default
20th April 2022
Hi Sebastian, The configuration is saved per combination of node types. This can indeed mean that you need to set it several times (once for each combination). Once set, it …
Visio – is it possible to hide pages based upon View/Service/Element name?
20th April 2022
Hi Bing, This is currently not possible for pages (only parameters and properties are supported in the page condition). A workaround could be to store the name of your service …
VISIO: changing the shape displayed for a given value basing on a parameter value in another element
20th April 2022
Hi Alberto, You can use extended shape manipulations if you want to show/hide a shape based on a (complex) condition (see docs). The condition itself can consist of multiple parts …
VISIO – add extra character to a SerVar
20th April 2022
Hi Sergio, I see two options here: Session variables are typically used in other shape data by using a ‘[var:MyVariable]’ placeholder. You can directly add the prefix in the shape …
Get user login name from display name
20th April 2022
Hi Tom, Is it not possible to use {engine.UserLoginName} or {user.UserDisplayName}? See DataMiner Help for more information.
Visio – is it possible to hide pages based upon View/Service/Element name?
20th April 2022
Hi Bing Herng Chong, I assume that the Visio you would like to apply, is a protocol Visio file? To Shows/Hide a pages based on Element/Service/View name, I do believe …
Why can’t I put an element in a parent view if it’s already in a subview?
20th April 2022
I believe this limitation is only in there to keep it simple and logical. If you move an element to a sub view, it automatically removes it from the parent …
Necessary Firewall Rules between DMAs – Which IPs?
20th April 2022
Hi Jamie, Off the top of my head, here’s how agents are reaching each other: Every agent needs to be able to access: the virtual IP of other logical agents …