Element Timeout Settings

Hi Jackson, There is a nice explanation available on this in the administrator training track. You can find the video on element settings here.

Element Timeout Settings

I’m not entirely confident that I’m right, so it would be great if somebody can confirm, but I believe it works as follows: Command Timeout (the first) refers to how …

Ticketing App – New Ticket creation

Hi Miguel, When you create a new ticket from the alarmconsole, the user needs to select the correct domain (or create a new one) before he can start filling in …

Monitory client cannot zoom in/out the views

Hi Christhiam, This is indeed not possible in the monitoring app. In general, the Visual Overview capabilities in the monitoring app are more limited than in Cube. There are currently …

What is the element behavior at failover?

Hi Timothy, The elements will be stopped on the agent that goes offline. Once that has finished, the elements will be started on the agent that goes online. There is …

How can I get the active users on my system?

We were recently asked to provide something similar and a workable solution would be to use the information events. Every time a user logs in/out of DataMiner an associated information …

How can I get the active users on my system?

Hi Jens, I don’t think the DataMiner Web API’s expose an API call to retrieve the active connections. We could add this as a new software feature. As a workaround, …

Chart and 10.2

Hi joel, It looks that the server behaves differently between 10.1.0 and 10.2.0.0 when it comes to sending  initial table updates to client with column wildcard filtering. I simply did …

Why SLNet service doesn’t exists

Stijn, If SLNET was not running, DataMiner was not operational. If this happened during the upgrade attempt, the upgrade shouldn’t have been successful either. To determine what could have caused …

Qaction is triggering without visible reason

Hello Jurica, How is the trigger parameter getting updated? From what you described it sounds like the parameter is not polled from a device but instead, the protocol is updating …

Migrating a Service between Agents

Hi Alex, Duplicating the service might break automation scripts, correlation rules or visio’s as the ID of the service will change. The safest way would be to use the DELT …

Protocol table 4th row causes lock-up

Hi Robin, Would it be possible to try and change the “lines:0” option under the table to a higher number? Default value is 25. Is it expected that you would …