How to troubleshoot the Scheduler?
28th September 2020
Hi, I have a task set on the DataMiner Scheduler to write an information event every x minutes. Testing this locally, all works well and I can see in the …
Visio Shape Data Options Use IE. Chrome Not Collecting Png.
28th September 2020
We’ve just fixed an issue on a visio by using the UseIE option on the shape data. We upgraded DMA to 10.0.10 and we detected that a URL was not …
DataMiner integration with chat apps
28th September 2020
I’ve seen a demo of a DataMiner chatbot integrated into Microsoft Teams. Is this functionality already generally available and, if so, is there any documentation available of how to set …
Can I access the DataMiner northbound API (SOAP, JSON) in a multithreaded approach?
28th September 2020
I’m currently building a reporting application which connects to the DataMiner northbound v1 API to retrieve a considerable amount of real-time parameter values. In order to speed up the process …
Is there a limit to how often a northbound (SOAP, JSON) v0 API connect/disconnect takes place?
28th September 2020
I’m currently building an application that connects to the DataMiner ecosystem via the DataMiner northbound v0 & v1 API (SOAP or JSON). What would be the best-practice approach in managing …
How can I properly connect to the DataMiner v1 northbound interface?
28th September 2020
When I connect to the DataMiner v1 northbound interface (Soap or Restful endpoint), I use the ConnectApp method in order to validate my connection and to receive a validated connectionstring …
How to get preview when you assign Visio file
28th September 2020
When I want to select a custom Visio file, for all the available Visio files “no preview” is displayed: What do I need to do to get these previews to …
Protocol development : Attribute ‘backup’ on parameter
28th September 2020
The explanation of the Parameter attribute backup in the Protocol Development Guide mentions Indicates whether the parameter has to be added to the backup script of the DMS element. What’s …
Why we have SRM bookings with inconsistent events?
25th September 2020
What could be the reason to have sporadic SRM reservations with pre-roll and start events at the same time? In the configuration, we have a pre-roll of one hour, but …
Properties connectivity Internal/External tables
25th September 2020
When you edit the connectivity properties of an element you can see if an external or internal interface is connected. I would like to retrieve the “STATE” attribute of an …
ClientApps.lic file
25th September 2020
Is a DMA restart required after updating the ClientApps.lic file ?
SRM – Log profile load script results
25th September 2020
I’ve been using the following methods to log the result of set parameters: //Validation suceed helper.LogSuccessResult(config.MainElement.ProtocolName, config); //Validation failed helper.LogFailureResult(config.MainElement.ProtocolName, config, Convert.ToString(lastRealValue)); However, I can only find this logged in …
Can I force an agent to come online?
25th September 2020
I’m in a situation where both main and failover agents are offline. Can I force an agent to come online?
How do you restore from a backup with a cassandra failover?
24th September 2020
When a catastrophic event occurs on a DMA failover system running Cassandra. Restoring from the backup package would require reinstalling the Primary DMA with cassandra and loading the backup. The …
Where can I find the closed tasks?
24th September 2020
I’m using project collaboration (https://collaboration.dataminer.services/) to verify the status of my project but I don’t see the closed tasks. Where can I find the closed tasks?