New Element Created but the Element is in Timeout
15th September 2025
Hello Team, I have created 2 new elements.. I have selected Protocol & Alarm Template however Element is Created but still the Elements are in Timeout State. I have tried …
Show Element Alarm Color for Masked Element in Service Visio
12th September 2025
Is there some way to make a Child Element’s alarm color turn purple in a service when it is masked? Right now this is the normal behavior when an Element …
For Generic Ping tool, which provides better overall performance?
12th September 2025
For Generic Ping tool, which provides better overall performance? Using Generic Ping tool, is there any difference in load or performance when trying to ping monitor all elements (500) in …
Unattended Installation
12th September 2025
Hi, This is a follow up to the question I asked here… https://community.dataminer.services/question/unattended-installer/ I’m trying to automate the deployment of Dataminer, using Ansible. I’ve got 28 machines to build very …
ProfileHelper – Getting profile parameter by name
12th September 2025
Hi, I am currently working on code to add profile parameter to profile definition from automation script. At this point, I have a method that takes profile parameter ID as …
Cause of System.Reflection.ReflectionTypeLoadException?
11th September 2025
Hi all, We have a customer who, after upgrading to 10.4.0.0-16295-CU18 from 10.3, is suddenly getting the above error on multiple elements. We think this is causing an impact on …
Community Edition – can I switch from DaaS to Self-Managed?
11th September 2025
Hello everyone, I deployed a DataMiner agent community edition but selected DaaS instead of self-managed. Is there a way to change this setting? The only option I can think is …
Shared Dashboard access issue
11th September 2025
I am trying to access a Shared Dashboard provided by external company. I’m getting the following Authentication error when I attempt to log-in to the services page with my Microsoft …
How to solve unknown error status 500
11th September 2025
Hi, When trying to open Dashboards, I’m redirected to sign in to https://<dmaip>/auth/login , I’m getting “An unknown error occurred (status:500)” after filling in my credentials. I am able to …
Best Practice to multi ip Polling
10th September 2025
Hello i’ll try to use an element to get parameters of many elements by snmp, i see the option of use the tag ipid on parameters and NT_SNMP_GET(295) on qaction, …
Show a popup/toast inside a Cube View from a correlation-triggered Automation?
10th September 2025
I have an Automation Script triggered by a correlation on a critical alarm. After it runs headless, I want operators to see a visual notice inside a DataMiner Cube View …
Negative values using Rate Calculation internal methods
10th September 2025
Hello everyone, We are working implementing the new rate calculation methods in an old connector (NuGet Gallery | Skyline.DataMiner.Utils.Rates.Protocol 1.0.0.5), but for some reason we are getting some negative rate …
How an I correct the Total Outage times in an SLA or an element that is in standby?
10th September 2025
I have antenna systems with 1:1 and 1:2 HPA setups. When I created a Service, I set the service inclusion Parameter Value for the primary PA W/G Switch #1 position …
Masking future alarms for a specified EPM object from an Automation script
10th September 2025
Hi everyone, i’am looling to mask an EPM object from a c# automation script similar to the UI option that masks the object so that all related alarms (including new …
Clarification on MessageHandlerOptions parameters in GQI DxM settings
10th September 2025
Hi, In the GQI DxM appsettings.json file, I found the following section: "MessageHandlerOptions": { "RequestTimeout": "00:15:00", "MaxConcurrentRequests": 20, "MaxPendingRequests": 1000 }, I couldn’t find documentation explaining these parameters. Could you …