Unable to authenticate

Not sure about the details of your setup, but can you try ./administrator as user-name?

Unable to authenticate

Hi Randy, If you can open the dashboards login page that means you’re able to reach the system, so it’s not network related. This is an exception that is thrown …

SNMP trap OIDs with multiple service properties

I haven’t tested this. But it seems to work if you do the following: 1. Create a custom alarm property; 2. Capture the alarm with a correlation rule that triggers …

Retrieve Multiple Instances from a Section

Hi German, The PAHelper does not support retrieving values when there are multiple instances of a section. You will have to retrieve the DOMInstance yourself: add a FieldDescriptor to store …

Retrieving the Dom Instance within Process Automation

Following code will give you the instance with a specific Guid object. var domHelper = new DomHelper(engine.SendSLNetMessages, “my_module”); var domInstanceFilter = DomInstanceExposers.Id.Equal(myGuid); var instance = domHelper.DomInstances.Read(domInstanceFilter).First(); Once you have the …

IDP – download package

Hi Thomas, Currently, we do not have a publicly available way of downloading the DataMiner IDP solution and you will need to get in touch with your Skyline contact to …

How to create an enhanced service protocol

Hi Miguel, in order to download a connector from the catalog, it would be required to have your DataMiner system cloud connected to be able to use this feature. You …

Hide/Show shape Visio based on Variable

Hi Marco, As far as I understand your question you already have an object that is using the ‘hide’ or ‘show’ behavior based on a parameter value, and you’re searching …

Cube functionality not available via web browser

Hola Enrique, the ‘mobile UI’ that Glenn is referring to higher is an existing lightweight HMTL5 client user interface that is designed for people within the same organization whose primary …

Cube functionality not available via web browser

Hi Enrique, I guess you mean our html-5 mobile application.  This application, like Glenn mentioned, has a different use-case than our Cube application. The Cube application is our most complete …

GQI Query Performance

Hi Stacey, It’s never an easy answer when it comes to performance so let me cut some corners and point you to the ‘Network’ tab of the ‘Developer tools’ (F12). …

SRM Bookings – DateTime format in Visual Overview

Hi Ruben, “a system where both server and client have the same Regional Settings applied ” Can you verify that is not overridden in client settings of Cube? Or, perhaps this …