DMS/DMA redundancy model

8th March 2023

Hi Richard, Having the agents from a same pair in different locations, doesn’t prevent you from sharing a VIP between them. You can setup a ‘Stretched VLAN’. A stretched VLAN …

Retrieve the polling IP in QAction

8th March 2023

Hi Trong Hunynh, you can retrieve the polling IP address using the ElementInfoEventMessage class found in Skyline.DataMiner.Net.Messages. /// <summary> /// Gets Element Info Event Message Data. /// </summary> /// <param …

Form component missing in low-code app builder

8th March 2023

This is how I ended up configuring the file SoftLaunchOptions.xml: <SLNet> <DOMManager>true</DOMManager> <GenericInterface>true</GenericInterface> <ReportsAndDashboardsAlpha>true</ReportsAndDashboardsAlpha> <ReportsAndDashboardsAutomationScript>true</ReportsAndDashboardsAutomationScript> <ReportsAndDashboardsExport>true</ReportsAndDashboardsExport> <ReportsAndDashboardsButtonPanel>true</ReportsAndDashboardsButtonPanel> <ReportsAndDashboardsButton>true</ReportsAndDashboardsButton> <ReportsAndDashboardsGQIMaps>true</ReportsAndDashboardsGQIMaps> <ReportsAndDashboardsScheduler>true</ReportsAndDashboardsScheduler> <UseWebIAS>true</UseWebIAS> </SLNet>

How to create elements for Riedel & Calrec devices

8th March 2023

Hi Yuki-san, Regarding Riedel, ‘Riedel_Communications_Artist_128’ communicates with RRCS running on the external server. (Not Riedel HW) Also, ‘Riedel_Communications_Artist_SNMP’ communicates with ArtistSnmpAgent. So you should prepare external server with these applications.

“Query could no longer be found” error.

7th March 2023

Hi Gilles and thanks for your response.  “General Services Data” is not referencing that old query. We are on the following version: API – 10.2.2243.1708 Client – 10.2.2243.2194 Build – …

Automatically collect Sanity Checks

7th March 2023

As Karel suggested, a BPA should be the best way to go. As far as I remember, there’s already a BPA for that, called “Check System Health”. Check it internally, …

“Query could no longer be found” error.

7th March 2023

Hello, that error typically occurs when a query that was deleted is still used in other queries. Queries are identified by a unique id, and it’s that id that is …

Automatically collect Sanity Checks

7th March 2023

Hi Carolina, I believe BPAs (Best Practices Analysis) is the best fit for this. Refer to Running BPA tests | DataMiner Docs, BPA can be used to verify that a …

Failing NotifyProtocol calls.

7th March 2023

Hi, 0x8007000E is error E_OUTOFMEMORY, and basically means SLProtocol doesn’t have enough memory available to process your request. Could it be that you are requesting a lot of data with …

DOM – Default option for multiple section

7th March 2023

sure it’s the services section. Where there is now Service Type (which is DomInstancefieldDescriptor, so i can’t select and default one) i would like to have an default option.

ElasticSearch supported version.

7th March 2023

Hi Javier, I’ve asked this a while ago, and apparently only 6.8 is supported but form DM 10.3.3 opensearch is also supported. Elasticsearch version