SLProtocol.GetLocalElement implementation

Hi Edib, When you want to perform operations on the local element, it’s advised to use GetLocalElement. This is because the methods that are defined in e.g. the ILocalElement and …

Issue with installing dmapp with dashboard

Danjiel, It is hard to say what exactly is going wrong when looking at the error in the screenshot. I suggest you get into contact with tech support to investigate …

10.3 & 10.4 – Web Apps – Monitoring

Hi Mark, The available views in the monitoring app are linked to the view permissions of the user. Using the system center in Cube, you can configure which views/elements/services a …

Update OID SNMP Manager for properties

Hi Juan, The highlighted OID part is the ASCII representation of the element property name ‘Sistema’. Decimal, ASCII 83, ‘S’ 105, ‘i’ 115, ‘s’ 116, ‘t’ 101, ‘e’ 109, ‘m’ …

update alarm severity by script

Hi Juan, Is it not an option to change the alarm template assigned to the element? For example, when triggering the automation script, you could use the method SetAlarmTemplate. In …

Pango/NEC ACU

Hi Jorge, Based on your comment, I get the impression that you no longer need an answer to this question. If this is indeed the case, could you select this …

Element delayed start up

There is this tool that allows you to change the state of elements while an agent is offline. You can then start your agent and the elements one at a …

How to Manually Refresh a View on Visio

Hi Fawzan, Not sure if the most elegant way, but I believe the following would work for refreshing the page data: Duplicate the page in your Visio drawing, giving the …