SLA – How big is the impact of SLA’s on the DMA performance
7th March 2022
Hi, we have quite some load on our DMA and want assure to properly estimate the performance needed for SLAs. So how big is the impact of SLA’s on the …
Is there extra configuration needed to make a protocol help accessible?
7th March 2022
When opening the “Update Center”, “Protocols” tab, I can see for some items that there is a “Help update” available. If I install that then I’m not able to see …
AI – What’s the minimum time frame of data to have AI capabilities?
7th March 2022
What’s the minimum time frame of data that requires to be saved in the database to benefit from the AI capabilities?
view with filered element
4th March 2022
Hello DOJO I am struggling with the design of a view I want to filter dynamically the shapes that will be displayed by using the value of a parameter for …
Daily synchronization errors
4th March 2022
We have daily sync errors for this document but it doesn’t exist in the location referenced by the error – can this be cleaned up in the database?
is it possible to update DMA license without restarting the agent ?
4th March 2022
I would like to know if it’s possible to update the license of a running Dataminer agent without restarting it ?
System.IO.DirectoryNotFoundException: Could not find a part of the path……
4th March 2022
Dear on duty, When I am trying to import some scripts I receive the following Unhandled Dispatcher Exception: System.IO.DirectoryNotFoundException: Message=”Could not find a part of the path ‘C:\Users\catalin.cireasa\AppData\Local\Temp\2\DIS\AutomationScripts\4F8FDA54168DB79FCF530C754CC8C990\Quintech Matrix – …
MySQL Connections
4th March 2022
I have a new Dataminer build and the operation works as expected but shortly after it stops writing data to MySQL. When checked the ‘Max Connections’ is reached in MySQL …
How can I retrieve a history of alarms in a protocol?
3rd March 2022
Hi, I need to get the alarm history of the last 60 seconds in a protocol/automation. I found some answers on how to do this in an automation script, but …
How to avoid login for Dashboard embedded in Visual Overview?
3rd March 2022
Hi, Can we avoid the Dashboard login page when we embed a dashboard in a Visual Overview drawing? So basically a single-sign on through Cube. Looking to see if this …
Alarm Mask Wizard window contents
3rd March 2022
We have a system with a number of elements and two of these elements raise specific major alarms every 3-6 minutes. The alarm is only active for 3 seconds for …
How to debug WebSocket errors in Dashboards app?
3rd March 2022
In case we get WebSocket errors while using the Dashboards web application, what steps can be taken to debug and fix these?
Transaction information failure
3rd March 2022
Hi Dojo, In the backup agent of a failover pair running MSSQL, we noticed the following : Does this mean the alarm table is large ? How can we delete …
AppearTV XC5100
2nd March 2022
Hi, I have a bunch of AppearTV XC5100 chassis in my system and they are implemented as “AppearTV General Platform” but when I use that one I got wrong Visio-file. …
Cassandra cluster : Number of nodes
2nd March 2022
What is the minimum number of nodes required to form a cassanadra cluster ? * EDIT : (i.e. Recommended / Best practice)