Method Not Found Error

Hi William, This could be due to QA37 missing the reference to QA1. Could you try uploading the connecter through Dmprotocol to see if that fixes the referencing? You can …

Launching Remote Desktop from Visio

Hi Kevin, I believe we cannot use the environment variable for the Windows path when using the shape data field of type “Link” in Visio. However, if you use the …

Upgrade task not completing

Hi Ajmal Can you clarify if it’s an upgrade or a rollback? Either way neither should take multiple hours. But we’ll try to help you get it going again! Next …

Upgrade task not completing

Hi Ajmal, can you please have a look at the logs C:\Skyline DataMiner\Logging? Some relevant ones to check might be: SLErrors, SLWatchdog2, SLDMS, SLDataMiner, SLNet.

Protocol unused deleted

Hi Vito, I looked at a few of our internal systems and could not immediately reproduce the issue you mentioned. Still, System Center should not prompt you to delete protocols …

Convert imported script into VS studio solution

Hi Gerwin, There is a way to import an existing automation script and create a VS solution: In VS, create a new Automation Script solution but uncheck the option, “Create …