Hi Dojo,
Occasionally we have bookings that fail to stop/go into the completed state.
We have added logging to further investigate the root cause. But we would like a way to "force complete" these bookings because they keep the resources occupied. Do we have a way for our users to do this?
Thanks in advance
Timothy Van Poucke [SLC] [DevOps Enabler] Selected answer as best 9th December 2021
As indicated to you, we need to understand why these bookings are in such a state. Please, open a task with all relevant information.
As the end time is already passed, the resources are no longer 'occupied' by the bookings. So, on a resource management point of view, they will not cause problems.
SRM Framework does not contain out of the shelve solution to remove those bookings in a user friendly way.
Timothy Van Poucke [SLC] [DevOps Enabler] Selected answer as best 9th December 2021