Hi Dojo,
for STaaS to function properly, the DMAs need to be able to resolve the STaaS domain names, for western Europe that is
- evhns-cs-prod-weu-001.servicebus.windows.net
- stdmsqueueprodweu.queue.core.windows.net
- cloudstorage-weu.dataminer.services,
by acquiring the needed information with the help of the configured DNS server.
However, in case the DNS server is unreachable or is misconfigured (as was the case recently in our environment), the connection to STaaS fails. This in itself is made visible by corresponding alarms in the DMS.
Does anyone know of some DataMiner implementation already in place or any other way to monitor if the STaaS domain names are actually resolvable and reachable? This can be achieved manually on the DMA, of course, but such a monitoring would contribute directly to identifying the root cause for such a STaaS connection failure more rapidly.
Thanks a lot for your thoughts!
Hi Nils,
I can't think of any already existing integration, but others feel free to correct me. I quickly tested it and you can use the Generic Ping connector from the catalog (Generic Ping | Catalog | dataminer.services) for this. You could also write an automation script that tests these endpoints, but the generic ping is the most official implementation.
I have added all three endpoints to this element, as shown in the screenshot. However, the second endpoint you sent is resolvable but not pingable. To test this, I added a fourth endpoint with a non-existent URL. That way, if the DNS server is misconfigured, it will display 'wrong host' instead of 'unreachable'.
I hope this helps!