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DIS License Activation Issue – Invalid License

43 views6 hours agoDIS
0
MAXIMILIANO FILHO [DevOps Enabler]1.05K 2 days ago 1 Comment

Hello Support,

I am experiencing an issue activating my DIS license.

I am able to sign in successfully, and both the Skyline API and account login status show as OK/Connected. However, the application reports that my account has an Invalid account status due to an invalid license.

Could you please verify my license and activate it if necessary?

I have attached a screenshot of the error for reference.

Thank you in advance for your assistance.

Best Regards,

Pedro Debevere [SLC] [DevOps Enabler] Answered question 6 hours ago
Shawn Michaud [SLC] [DevOps Advocate] commented 2 days ago

I'll send an email with you and Fabio, thanks!

1 Answer

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Pedro Debevere [SLC] [DevOps Enabler]3.20K Posted 6 hours ago 0 Comments

Hi Maximiliano,

Can you verify if there is an update of Visual Studio available? (in VS menu bar Help > Check for updates or via Visual Studio Installer)

If using an older version, updating Visual Studio to the latest version most likely will resolve the issue.

Kind regards

Pedro Debevere [SLC] [DevOps Enabler] Answered question 6 hours ago
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