We’ve recently announced the launch of InfraOps, a groundbreaking solution that unifies planning, monitoring, and automation of infrastructure operations into one powerful solution.
“InfraOps delivers unmatched consistency, hardened security, and intelligent automation across single-site and multi-site infrastructure operations,” said David Joseph, Consulting Solutions Engineer at Skyline Communications. “Designed for mission-critical industries such as media & entertainment, telecom, satellite, and energy, InfraOps unifies planning, monitoring, and automation into one powerful solution.”
Even organizations already relying on CMDB, maintenance planning, build planning, or environmental monitoring tools can now unify their ecosystem with InfraOps. The solution connects disparate tools and datasets into a single digital twin, a single source of truth with minimal effort, and automates operations end to end, reducing security and financial risk while accelerating efficiency.
At IBC, InfraOps was successfully presented to the general public for the first time, drawing enthusiastic responses from visitors who were impressed by the way it leverages the full strength of the DataMiner xOps platform to accelerate their infrastructure projects.
A unified lifecycle platform
InfraOps provides a holistic environment for managing the full lifecycle of on- and off-premises infrastructure, from initial planning through real-time monitoring and ongoing optimization. The platform combines planning, asset lifecycle management, AI-powered monitoring, and deep OSS/BSS integrations into one cohesive solution.
Collaborative planning and build management
A new Plan & Build Job Manager coordinates infrastructure projects, while the Facility Manager App ensures space, power, and cooling are accounted for across multiple sites. Maintenance planning works in sync with service planning to prevent clashes and outages.
Automated asset lifecycle management
The new Asset Manager tracks every stage of the asset lifecycle, including IDs, firmware versions, rack size, wiring, and warranty data. Auto-discovery keeps planned and actual inventory in sync, while specialized apps such as the People & Organization App and the Satellite Inventory App extend support for specific use cases. All data is unified within the DataMiner Digital Twin, making it accessible to teams, contractors, suppliers, and customers.
Comprehensive monitoring and assurance
InfraOps enables remote monitoring and control of assets such as PDUs, HVAC, fuel, security, and IoT sensors. It also integrates with external services like weather forecasts for situational awareness. The SLA Manager tracks supplier and customer performance, with reports shared internally and externally via APIs, dashboards, or tickets.
AI-powered complexity reduction
Built-in AI engines accelerate troubleshooting and strengthen proactive infrastructure management. Large language model (LLM) integration provides instant access to technical documentation and build records.
Flexible OSS/BSS integration
InfraOps integrates smoothly with your existing CMDB, DCIM, SIEM, ticketing, EMS/NMS, FSM, ERP, CRM, and other systems. Automated cross-domain workflows keep systems in sync, for example for automated ticket creation and updates, seamless updates of your CMDB with the “as-is” discovered state, informing your SIEM systems of unexpected network intrusions, supplying your helpdesk with real-time network and CPE stats, sharing network utilization with your billing systems, auto-creation of your monthly SLA reports, and much more.
Driving consistency, security, and collaboration
InfraOps creates tangible business value. It strengthens security with automated lifecycle tracking, unauthorized device detection, configuration alignment, and enforced role-based access. Automated workflows streamline operations, reduce human error, and ensure compliance. In addition, by providing a single decision-making platform across engineering, operations, facilities, procurement, and security teams, it fosters collaboration and transparency.
Who benefits from InfraOps?
InfraOps has been designed with multiple stakeholders in mind, including:
- Engineering teams planning network and service expansions.
- Facility managers optimizing space, cooling, and energy capacity.
- Installers and contractors executing build projects.
- Procurement and category managers managing inventory and supplier performance.
- Operations teams monitoring facilities and infrastructure.
- Security operations teams safeguarding against cyber and physical threats.
Built from the ground up with customer feedback
“InfraOps is a major step forward in making digital infrastructure operations more resilient, secure, and efficient,” said Steven Soenens, VP Product Marketing at Skyline Communications. “By combining automation, security, artificial intelligence, and integration in one powerful solution, we are enabling operators to optimize workflows, reduce capital expenditures, and accelerate service delivery. Our expert team has infused years of domain knowledge into the DataMiner xOps solution, resulting in an overwhelming fusion of industry expertise with the power of cutting-edge ICT technology.”
“InfraOps is built from the ground up with customer feedback,” added Ben Vandenberghe, CEO at Skyline Communications. “It strikes the perfect balance between using isolated point tools and building everything in-house. By connecting existing systems into a unified, data-driven operation, InfraOps empowers organizations with better efficiency, stronger operations, and faster adaptability to changing business models. DataMiner xOps is the foundation for any digital operation. This includes InfraOps, but also solutions for managing MediaOps and SatOps, which were also on show at IBC.”