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Cube login error “Surname not found in DataMiner.xml”

104 views5th September 2025Cube SAML
4
Catarina Grilo [SLC] [DevOps Enabler]1.87K 5th September 2025 0 Comments

Hi Dojo,

We’ve set up SAML authentication, but some users encounter the following error: "Surname not found in DataMiner.xml".

I’ve checked the DataMiner.xml file, and the configuration looks correct. The <surname> tag is present under external authentication.

Cube logging:

Exception : (Code: 0x80040323) Skyline.DataMiner.Net.Exceptions.DataMinerSecurityException: Surname not found in DataMiner.xml

Message : Login Failed.
Exception : (Code: 0x80070005) Skyline.DataMiner.Net.Exceptions.DataMinerSecurityException: Unable to authenticate as xxxxx ---> System.ArgumentNullException: Value cannot be null.

Has anyone seen this before? Could the issue be caused by the user not having a last name set in Azure?

Thanks in advance.

Bert Buysschaert [SLC] [DevOps Advocate] Answered question 5th September 2025

1 Answer

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Bert Buysschaert [SLC] [DevOps Advocate]4.93K Posted 5th September 2025 0 Comments

Hi Catarina,

The error message is a bit misleading here, you will also get this error if the SAMLResponse does not contain a field with the surname of that user. When AutomaticUserCreation is enabled, DataMiner expects each user to have a non-empty givenname, surname and email.

Bert Buysschaert [SLC] [DevOps Advocate] Answered question 5th September 2025
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