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Broken service query with alarm state

100 views4 days agoDashboard service query
2
Richard Coulson [DevOps Member]308 4 days ago 0 Comments

When running a service query that includes "Alarm State" I receive the error "Failed to compare two elements in the array". This error only seems to occur when I select the alarm state property. This was working before a recent upgrade to from 10.4.3.0-14001-20240222 to 10.5.0.0-15943-20250610.

Web: 10.5.7 (CU0)
Server: 10.5.0.0-15943
API: 10.5.2521.2288
App: 10.5.2521.1866
GQI: No DxM

Gilles Bara [SLC] [DevOps Enabler] Answered question 4 days ago

1 Answer

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Gilles Bara [SLC] [DevOps Enabler]6.90K Posted 4 days ago 2 Comments

It looks like GQI is not able to properly sort on a column. Could you remove any local modifications to the query by clicking on the eye icon on the top right of the table visualization? A page refresh should then give you your (unsorted) service table back.

Gilles Bara [SLC] [DevOps Enabler] Posted new comment 3 days ago
Richard Coulson [DevOps Member] commented 3 days ago

Now the error message has changed to "An item with the same key has already been added".

Gilles Bara [SLC] [DevOps Enabler] commented 3 days ago

This is not expected. I recommend reaching out to our support team so we can properly investigate what might be going wrong on your end.

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