Alarm Template not reflecting

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I am facing issue with alarm template. Regardless of what I change in alarm template the alarm label column always shows it is in normal state.

Find the below alarm template that I have applied to the element.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 11th February 2025
José Silva [SLC] [DevOps Catalyst] commented

Hi Ramesh,

Are you using this alarm template in an alarm template group?
Kind regards,
Ramesh Rajasekaran commented

No I am not. It is a normal single alarm template
José Silva [SLC] [DevOps Catalyst] commented

Could you try merging the two rows into one? You can include multiple options for the critical alarm.
Try to assign a normal severity as well
Ramesh Rajasekaran commented

Yep. It worked. Thanks

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Hi,

You can use this message to mark this post as solved.
Glad I could help!

Kind regards,

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 11th February 2025