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Backup options not active

Solved477 views5th December 2024backup
1
Laszlo Szabados [DevOps Enabler]192 19th November 2024 2 Comments

Hi,

I have a freshly installed DataMiner using version 10.4.0.0-14772-CU6.

The Backup menu under System Center is not functioning as the backup options on the general and the content tabs are greyed out.

How is it possible to activate the the backup options?

Performing a backup using the taskbar utility is working fine.

Thank you.

Regards,

Laszlo

Laszlo Szabados [DevOps Enabler] Selected answer as best 5th December 2024
Miguel Obregon [SLC] [DevOps Catalyst] commented 19th November 2024

Hi Laszlo,
Can you double check that you have permissions to change these settings?
https://docs.dataminer.services/user-guide/Advanced_Functionality/Security/DataMiner_user_permissions.html#modules–system-configuration–backup

Laszlo Szabados [DevOps Enabler] commented 19th November 2024

Hi Miguel,
I'm using the built-in Administrator account when logging into Cube and it has the necessary rights.

2 Answers

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Laszlo Szabados [DevOps Enabler]192 Posted 5th December 2024 0 Comments

The problem was caused by a known issue.

Please see the details at Problem when DMA server is named DATAMINER | DataMiner Docs.

Laszlo Szabados [DevOps Enabler] Selected answer as best 5th December 2024
0
Debeuf Klaas [SLC] [DevOps Advocate]1.67K Posted 22nd November 2024 1 Comment

Hi laszlo,

Which installer did you use?

Regards,

Laszlo Szabados [DevOps Enabler] Posted new comment 22nd November 2024
Laszlo Szabados [DevOps Enabler] commented 22nd November 2024

Hi Debeuf,
I'm using version 10.4.0.0-14772-CU6.
In the meantime I've noticed that the issue might be related to OpenSearch connection/configuration.
Compared to other systems, the Indexing Engine Location / Backup path section is not appearing at the bottom of the System Center / Backup / General tab.
Also the System Center / User-Defined APIs menu shows "Feature not available: DataMiner Indexing Engine is required to continue."
However, the connection to the OpenSearch cluster is configured and according to the SLSearch logfile it's detected properly.
The SLDBConnection logfile shows the following: |SLDataGateway|ExecuteSearchRequest|INF|0|66|GetElasticBackupPathResponse will return an empty path. OpenSearch does not have a local backup path.

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