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New Dashboards – SMS notification

Solved449 views30th January 2025dashboards app SMS
0
Yahya Mesmoudi [DevOps Advocate]233 5th November 2024 1 Comment

Hi Dojo!
Is it possible to include a dashboard report created in the new Dashboards app as an attachment to an SMS notification, perhaps using a C# script? I know it can be done natively via email, but it would be very helpful for our needs to include a dashboard report in an SMS notification.

Thank you!

Yahya Mesmoudi [DevOps Advocate] Selected answer as best 30th January 2025
Marieke Goethals [SLC] [DevOps Catalyst] commented 30th January 2025

I see that this question has been inactive for some time. Do you still need help with this? If not, could you select the answer (using the ✓ icon) to indicate that the question is resolved?

1 Answer

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Michiel Vanthuyne [SLC] [DevOps Enabler]4.10K Posted 5th November 2024 3 Comments

Hi Yahya, it is not possible to include the report directly as an SMS is text based. What you can do as an alternative is include a hyperlink to the report in the SMS so it can be opened on smartphones.

Michiel Vanthuyne [SLC] [DevOps Enabler] Posted new comment 30th January 2025
Yahya Mesmoudi [DevOps Advocate] commented 6th November 2024

Thank you, Michiel, for your response.
This is indeed a good solution; however, we can’t access Dataminer dashboard links from phone. Would it be possible to send an MMS with a PDF report, similar to how it’s done via email?

Michiel Vanthuyne [SLC] [DevOps Enabler] commented 7th November 2024

Hi Yahya, I’ll check with our specialist on the SMS communication, but as far as I’m aware, DataMiner currently does not have support for MMS or RCS messages. You would also need a mobile gateway device such as the SMSeagle that supports these.

Is your DMS cloud connected? That would open some more possibilities such as sharing dashboards with specific users (https://docs.dataminer.services/user-guide/Advanced_Modules/Dashboards_and_Low_Code_Apps/Dashboards_app/Sharing_a_dashboard.html?tabs=tabid-1) or using ChatOps integration (https://docs.dataminer.services/user-guide/Cloud_Platform/TeamsBot/Microsoft_Teams_Chat_Integration.html) to send messages via teams.

A third alternative could be to use a third party communication API, e.g. the whatsapp API to send messages to your users, but that would require custom integration through automation scripts.

Michiel Vanthuyne [SLC] [DevOps Enabler] commented 30th January 2025

just as a quick follow-up: it is indeed currently not possible to send RCS or MMS messages via DataMiner

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