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How to set a parameter in a protocol if an element goes into timeout ?

Solved455 views18th April 2025
1
Aditiben Desai [DevOps Member]372 7th October 2024 2 Comments

Hello,

I am building a protocol and want to know how the trigger tags will look like if I want to set or execute an action if an element goes into timeout. For example, i have build trigger tags a s below but its not working.

<Trigger id=”56″>
<Name>On Timeout</Name>
<On>protocol</On>
<Time>timeout after retries</Time>
<Type>action</Type>
<Content>
<Id>4</Id>
</Content>
</Trigger>

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 18th April 2025
Marieke Goethals [SLC] [DevOps Catalyst] commented 28th January 2025

I see that this question has been inactive for some time. Do you still need help with this? If not, could you select the answer (using the ✓ icon) to indicate that the question is resolved?

Marieke Goethals [SLC] [DevOps Catalyst] commented 18th April 2025

As this question has now been inactive for a very long time, I will close it. If you still want more information about this, could you post a new question?

1 Answer

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2
Daniela Prada [SLC] [DevOps Advocate]456 Posted 7th October 2024 0 Comments

Hi

The option <Time>timeout after retries</Time> doesnt work <On>protocol</On>.

You can use this option <On>parameter</On> for SNMP connectors. You must also specify the pid of a standalone parameter or a table, and if it goes into timeout the trigger will activate:

<Trigger id=”56″>
<Name>On Timeout</Name>
<On id=”1000″ >parameter</On>
<Time>timeout after retries</Time>
<Type>action</Type>
<Content>
<Id>4</Id>
</Content>
</Trigger>

You can find more information here: Time element | DataMiner Docs

If this doesnt work for you and you need to execute logic when an element in general enters a timeout state, a workaround would to create a correlation rule based on the “Severity: Timeout” for that element. This correlation rule can trigger an automation script, execute a ‘setparameter’ on a specific parameter of the element.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 18th April 2025
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