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Trending data is lost after 24hrs – why?

Solved1.56K views4th November 2021data retention trending
3
Jack Perrott-Webb52 28th January 2021 0 Comments

DM 9.6.10

The data for some parameters in client's environment is only retained for 24hrs. This screenshot was taken on 21st (and only shows data back to the night of the 20th):

This is the same trend, showing the data only back to last night (not quite 24hrs - 23hrs 27mins of data present):

Where can we configure the data retained to be more than 24hrs? We have set the System Center > time to live > DMS Trending Real-time parameter to 7 days. Indeed, other parameters do successfully retain data beyond this ~24hr mark.

Many thanks

Jack Perrott-Webb Selected answer as best 4th November 2021

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Jack Perrott-Webb52 Posted 4th November 2021 0 Comments

It was found that in the MaintenanceSettings.xml file, the <Trending><TimeSpan> xml tag needed to be removed

Jack Perrott-Webb Selected answer as best 4th November 2021
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