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Starting up DataMiner UserDefinableApiEndpoint DxM

Solved993 views21st August 2023UserDefinableApiEndpoint
2
Tim Vandenbruwaene [SLC] [DevOps Enabler]2.18K 21st August 2023 0 Comments

After upgrading the DataMiner server the userdefinable api DxM didn't start up, in the log:

[ERR] Exception occurred while trying to create the NATS session and message broker: NATS.Client.NATSConnectionException: Failed to connect

However NATS seems to be fine and when manually running the exe under
"C:\Program Files\Skyline Communications\DataMiner UserDefinableApiEndpoint" the userdefinable api started up and responded back to api calls.

However this is now running under my user, so was wondering how to get this up and running again with the correct user?

Tim Vandenbruwaene [SLC] [DevOps Enabler] Selected answer as best 21st August 2023

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Tim Vandenbruwaene [SLC] [DevOps Enabler]2.18K Posted 21st August 2023 0 Comments

Is explained in the help:

The UserDefinableApiEndpoint DxM should always be running. To check this, open Windows Task Manager and check whether the process called DataMiner UserDefinableApiEndpoint is running. You can also check the Services tab to see if the service with the same name has the Running status.

https://docs.dataminer.services/user-guide/Advanced_Modules/User%20Defined%20APIs/UD_APIs_Troubleshooting.html

Tim Vandenbruwaene [SLC] [DevOps Enabler] Selected answer as best 21st August 2023
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